Sophia Kay
Leesburg,VA
Overview
6
6
years of professional experience
Work History
Teaching Assistant- Cognitive Psychology
James Madison University
Harrisonburg, VA
01.2024 - 05.2024
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Handled class records for attendance, assignment grades and course participation scores.
- Contributed to the development of new curriculum materials, enhancing the quality of instruction within the department.
Server
Resq Bbq Catering
Leesburg, VA
06.2019 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Focused attention to customer needs by delivering food and beverages promptly.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and positive guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Head Teaching Assistant- Developmental Psychology
James Madison University
Harrisonburg, VA
01.2023 - 05.2023
- Provided constructive feedback on assignments, helping students improve their writing skills and critical thinking abilities.
- Increased overall class performance by offering additional tutoring sessions for struggling students.
- Implemented creative teaching strategies to accommodate diverse learning styles, leading to improved student understanding of complex topics.
- Fostered a positive learning environment by addressing individual student needs and promoting open communication between students and professor.
- Mentored new teaching assistants, providing guidance on effective teaching techniques and classroom management strategies.
Teaching Assistant for Developmental Psychology
James Madison University
Harrisonburg, VA
08.2022 - 12.2022
- Assisted my professor with classroom management to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom activities and tutored with students in both a group setting and one-on-one.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Server
Melt Gourmet Cheeseburgers
Leesburg, VA
01.2018 - 11.2018
- Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order productivity and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served and maintained accurate cash drawer.
Education
Bachelor of Science - Psychology
James Madison University
Harrisonburg, VA05.2024
Skills
- Complex Problem-Solving
- Mentoring students
- Effective Communication
- Stress Management
- Fluent in Word, Excel, PowerPoint, Teams, Outlook
Timeline
Teaching Assistant- Cognitive Psychology
James Madison University
01.2024 - 05.2024
Head Teaching Assistant- Developmental Psychology
James Madison University
01.2023 - 05.2023
Teaching Assistant for Developmental Psychology
James Madison University
08.2022 - 12.2022
Server
Resq Bbq Catering
06.2019 - 08.2023
Server
Melt Gourmet Cheeseburgers
01.2018 - 11.2018
Bachelor of Science - Psychology
James Madison University