Sophia Khan

• Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
• Improved clientele retention with exceptional customer service and follow-up care.
• Provided specialized facials, chemical peels, microneedling, and other advanced treatments to address various skin concerns.
• Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Analyzed skin condition and made appropriate product recommendations.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Gained knowledge of facial massage techniques and skin care product ingredients.

Oversee and manage day-to-day office operations in a medical setting

- Ensure compliance with healthcare regulations and standards

- Coordinate patient scheduling and appointment management

- Handled sensitive information with discretion while maintaining strict confidentiality standards.

• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.