Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Knape

Georgetown

Summary

Dynamic professional with experience as a Registrar's Assistant at Southwestern University, excelling in records management and customer service. Proven ability to ensure accuracy in enrollment verification while maintaining meticulous attention to detail. Adept at multitasking and fostering compassionate communication, contributing to enhanced operational efficiency and positive stakeholder experiences.

Organized childcare professional with proven track record of creating fun and secure environment for children. Expertise in planning and executing variety of activities that engage and educate, while maintaining focus on safety and well-being. Highly collaborative and results-driven, reliable in adapting to changing needs and fostering teamwork.

Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Registrar's Assistant

Southwestern University
01.2024 - Current
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Handled verification and printing of transcripts
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Updated computer system with latest information to keep records current and accurate.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Summer Camp Counselor

Camp Balcones Springs
05.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.

Restaurant Hostess

City Post Chophouse
09.2022 - 04.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Summer Camp Counselor

Camp Balcones Springs
05.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Implemented camp activities fostering physical, social, and emotional growth.

Wait Staff Member

Moi Vietnamese Grill
09.2021 - 04.2022
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Education

Bachelor of Arts - International Studies

Southwestern University
Georgetown, TX
05-2026

Skills

  • Records management
  • Enrollment verification
  • Transcript evaluation
  • Maintaining documents and records
  • Customer service
  • Database administration
  • Problem-solving
  • Compassionate communication
  • Attention to detail
  • Strong multitasking
  • Active learning

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Registrar's Assistant

Southwestern University
01.2024 - Current

Summer Camp Counselor

Camp Balcones Springs
05.2023 - 08.2023

Restaurant Hostess

City Post Chophouse
09.2022 - 04.2023

Summer Camp Counselor

Camp Balcones Springs
05.2022 - 08.2022

Wait Staff Member

Moi Vietnamese Grill
09.2021 - 04.2022

Bachelor of Arts - International Studies

Southwestern University
Sophia Knape