SOPHIA KRAUSS
Rockford,IL
Summary
Enthusiastic and driven professional with a Bachelor's degree in Management and Sales, currently pursuing an MBA. Experienced in customer service and operational support within the retail and food industries. Possesses strong organizational and communication skills, along with basic proficiency in software applications. Eager to leverage these skills to contribute effectively in a dynamic work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Assistant
Bakery-confectionery Mühlhäuser
05.2016 - 06.2024
- Supported the sales team by managing customer orders, handling inquiries, and ensuring inventory accuracy. Assisted with daily counter operations, including receiving and organizing deliveries.
- Contributed to store efficiency by preparing baked goods, maintaining appealing product displays, and streamlining processes to enhance customer satisfaction.
Internship as Sales Support and Customer Service
Stadtwerke Schwäbisch Gmünd GmbH
09.2022 - 02.2023
- Planning, creation and publication of content for social media platforms
- Supported the sales team by managing customer interactions, processing orders, and assisting with inventory tasks.
- Handled organizational tasks for the department, including scheduling, coordinating meetings, and maintaining documentation.
Production Helper
TRW Automotive GmbH
03.2019 - 04.2019
- Supported team members during high-volume periods by effectively handling multiple tasks simultaneously.
- Packaged and dispatched products, ensuring timely delivery to meet customer requirements.
- Organized materials and supplies to optimize storage and streamline operations.
Production Helper
Mürdter Tool- and Mould-Making GmbH
08.2016 - 09.2016
- Conducted quality inspections to maintain product consistency and meet customer expectations.
- Oversaw production process, performing spot checks to ensure adherence to quality standards.
- Packaged and prepared orders for shipment, including accurate labeling and necessary documentation.
Education
MBA - Project Management
Rockford University
Rockford, IL05-2026
Bachelor of Science - Business Administration and Sales
University of Heilbronn
74089 Heilbronn02.2022
Skills
- Adaptability
- Organization and time management
- Goal-Oriented
- Sales expertise
- Teamwork
- Social Media Management
- Microsoft Office: Skilled in Word, Excel, and PowerPoint
Certification
The Fundamentals of Digital Marketing, 07/23
Languages
German
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Internship as Sales Support and Customer Service
Stadtwerke Schwäbisch Gmünd GmbH
09.2022 - 02.2023
Production Helper
TRW Automotive GmbH
03.2019 - 04.2019
Production Helper
Mürdter Tool- and Mould-Making GmbH
08.2016 - 09.2016
Sales Assistant
Bakery-confectionery Mühlhäuser
05.2016 - 06.2024
The Fundamentals of Digital Marketing, 07/23
MBA - Project Management
Rockford University
Bachelor of Science - Business Administration and Sales
University of Heilbronn
Similar Profiles
Nandita PrajapatiNandita Prajapati
Barista at Chefs Bakery & ConfectioneryBarista at Chefs Bakery & Confectionery
Mohammad RIZWAN Mohammad RIZWAN null
Commi1st at Bakery/confectioneryCommi1st at Bakery/confectionery
Olajumoke OdeyemiOlajumoke Odeyemi
Store Manager (NYSC PPA) at Foladimo Bakery and ConfectioneryStore Manager (NYSC PPA) at Foladimo Bakery and Confectionery