Sophia Krieckhaus

Maintained a full clientele focusing on hair color,cut and extension needs.

• Mentored junior staff on best practices, fostering a culture of continuous improvement and professional growth.
• Implemented new color application methods to improve efficiency and reduce processing time.
• Improved customer retention rates by building strong relationships through effective communication and service delivery.

• Selected and formulated chemical color treatments to achieve clients' desired hair color, with a specialty of blondes and lived-in color.
• Promote salon products to clients to maintain color treatments, making recommendations based on hair health, texture and applied services.
• Build strong and lasting rapport with clients through consistent delivery of requested services and exceptional results

• Oversee development and implementation of quality educational programs.
• Hold weekly educational classes with apprentices based on their desired specialty.
• Direct day-to-day operations of education program and supervised performance.
• Develop curriculum and lesson plans to achieve objectives of each course.
• Plan and implement staff development and in-service training programs to enhance knowledge and skills.

• Styled hair and makeup for clients for special events and occasions, such as weddings, photoshoots, etc.
• Formulated and preformed color services for guests.
• Manage and direct bridal teams on site to deliver the best client experience for weddings.