Sophia Lake
Tampa,FL
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Experienced in fast-paced environments, and thrives under pressure. Adept at working effectively, unsupervised, and adapting to new situations and challenges.
Overview
5
5
years of professional experience
Work History
Sales Associate
Aerie By American Eagle
Tampa, FL
08.2023 - 11.2024
- Helped customers by answering questions and giving guidance where needed
- Collaborated with team members to enhance customer service experiences.
- Engaged with customers to build relationships and encourage repeat visits.
- Worked with fellow sales team members to achieve group targets.
Baker
Crumbl Cookies
Tampa, Florida
04.2022 - 08.2022
- Maintained cleanliness of workstations and equipment throughout shifts.
- Collaborated with team members to meet daily production goals.
- Engaged with customers by providing product information and recommendations.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
Cashier/Cook Operator
Hungry Greek
05.2020 - 06.2022
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to ensure smooth service during peak hours.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Bachelor of Arts - Criminology
University of South Florida
Tampa, FL05-2026
Skills
- Effective communication
- Problem solving
- Personable demeanor
- Policy adherence
- Calm under pressure
- Reliability and punctuality
- Flexible availability
Timeline
Sales Associate
Aerie By American Eagle
08.2023 - 11.2024
Baker
Crumbl Cookies
04.2022 - 08.2022
Cashier/Cook Operator
Hungry Greek
05.2020 - 06.2022
Bachelor of Arts - Criminology
University of South Florida