Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Sophia Lamarre

Providence,RI

Summary

Dependable worker with experience and well-developed leadership and problem solving abilities. Hardworking, committed to work, and responsible in the workplace. Motivated student willing to continue learning and apply new skills in the workplace to motivate others and make work life easier and more efficient.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin' Donuts
Pittsburgh, PA
02.2024 - Current
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Brewed and served coffee and tea with preferred add-ins.

Desk Aide

Duquesne University
Pittsburgh, PA
09.2023 - Current
  • Answered phone calls and directed them to the appropriate departments.
  • Assisted customers with checking out library materials using the library's online catalog system.
  • Delivered messages and ran errands.
  • Organized and shelved books in the library.
  • Maintained a neat work area by organizing supplies and cleaning equipment regularly.
  • Greeted visitors warmly upon entering the library and provided them with directions or other information they requested.
  • Assisted patrons with locating resources within the physical space of the library.

Support Staff

Avery's Maryland Grille
Frederick, MD
09.2021 - 07.2023
  • Provided customers with accurate wait times and monitored waiting list.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Performed light administrative duties such as filing documents and taking messages.
  • Processed payments from customers using a POS system.
  • Balanced cash drawers at the end of each shift.
  • Answered telephone to provide dining information and take reservations.
  • Greeted guests upon arrival and provided them with menus.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.

Education

High School Diploma -

Oakdale High School
Ijamsville, MD
05-2023

Some College (No Degree) - Early Childhood Special Education

Duquesne University
Pittsburgh, PA

Skills

  • Menu Memorization
  • Safe Food Handling
  • Cash Handling
  • Cleaning
  • Food Safety Understanding
  • Food Handling
  • Payment Processing
  • Accurate Money Handling
  • Administrative Tasks
  • New Hire Training
  • Valid Driver'S License
  • Clean Driving Record
  • Time Management
  • Employee Interaction
  • Team Contributions
  • Flexible Schedule
  • Hospitality And Accommodation
  • Active Listening
  • Proactive Problem Solving
  • Opening And Closing Procedures
  • Compliance And Regulations
  • Customer Assistance

Affiliations

  • High School Track Athlete and Manager
  • Babysitting
  • Tutoring
  • Mentoring Programs
  • Community Service

Accomplishments

  • National Honors Society
  • Dean's List Fall 2023

Certification

  • ADA Certified

References

References available upon request.

Timeline

Crew Member

Dunkin' Donuts
02.2024 - Current

Desk Aide

Duquesne University
09.2023 - Current

Support Staff

Avery's Maryland Grille
09.2021 - 07.2023

High School Diploma -

Oakdale High School

Some College (No Degree) - Early Childhood Special Education

Duquesne University

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Sophia Lamarre