SOPHIA LATHE
Chico,CA
Summary
Experienced and effective business development manager bringing forth valuable industry experience and a passion for management. Adept in analytical thinking, strategic planning, leadership, and building strong relationships with business partners. Hard-working professional recognized by peers for my effective critical thinking and leadership skills.
Overview
5
5
years of professional experience
Work History
Vibrant Life Director
Marbella Oroville
Oroville, CA
05.2024 - Current
- Recruited, trained, supervised, evaluated and mentored staff members.
- Coordinated resources across departments to maximize productivity levels.
- Managed annual budgeting process, including forecasting and financial planning.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
- Administered first aid in emergency situations.
- Created monthly activity calendars with a variety of recreational options.
Sales Manager
Enterprise Rent-A-Car
06.2023 - 05.2024
- Led monthly performance reviews to track progress and identify areas for improvement
- Created and maintained a successful management team that strives to hit service plan and etiquette scores
- Developed and maintained a system for tracking employee performance and providing feedback upon employee reviews
- Overlooked customer service complaints and offered solutions based off complaints
Customer Service Representative & Warehouse Associate
Aztec Solar
05.2020 - 08.2022
- Answering and forwarding phone calls, responding emails, and creating ads to drive networking
- Setting up appointments for customers, attending meetings with supervisors, and collaborate with co-workers to ensure clients are completely satisfied with products
- Stocking of warehouse products, unloading and loading trucks, and ensuring accuracy of orders
Team Sales Lead
Bentleys Pet Stuff
08.2021 - 05.2022
- Greeting customers as they enter and exit the store, ensuring a safe environment, monitoring invoices, and incoming phone calls
- Marking invoices as complete after receiving product, stocking aisles, and unpacking packages
- Opening and closing tills during shifts, making deposits at the bank, and end of month inventory
Education
Doctorates Degree - Sports Management
United States Sports Academy
02.2025
Masters Degree - Sports Management
Southern New Hampshire University
11.2023
Bachelors Degree - Sports Management & Business
Elmhurst University
05.2022
Graduate Certificate - Athletic Administration
United States Sports Academy
Skills
- Sales
- Leadership
- Excel Spreadsheets
- Microsoft Word
- Time Management
- Accounting
- Payable Receivables
- Problem Solving
- Solution Oriented
- Financial planning
Timeline
Vibrant Life Director
Marbella Oroville
05.2024 - Current
Sales Manager
Enterprise Rent-A-Car
06.2023 - 05.2024
Team Sales Lead
Bentleys Pet Stuff
08.2021 - 05.2022
Customer Service Representative & Warehouse Associate
Aztec Solar
05.2020 - 08.2022
Doctorates Degree - Sports Management
United States Sports Academy
Masters Degree - Sports Management
Southern New Hampshire University
Bachelors Degree - Sports Management & Business
Elmhurst University
Graduate Certificate - Athletic Administration
United States Sports Academy
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