Sophia Lee
831 Sea View Dr., El Cerrito,CA
Summary
Caring professional equipped with outstanding social media, customer service, and interpersonal skills. Dedicated to meeting the needs of clients and improving workplace efficiency.
Overview
4
4
years of professional experience
Work History
Bakery Support Associate
Cupcakin’ Bake Shop
06.2021 - 01.2022
- Managed invoicing, customer communication, filing, and logistics.
- Worked 1-1 with clients to create highly customized and detailed orders for ultimate customer satisfaction.
Office Clerk
Office Of Dr. Mildred Kawachi M.D.
07.2020 - 11.2021
- Maintained organized 100+ files and stocked supplies to support team needs and maximize performance.
Camp Counselor
Daruma No Gakko
06.2018 - 07.2019
- Engaged in team building, focused on Japanese cultural education, and organized enriching activities for K-1st graders.
Education
El Cerrito High School
El Cerrito, CA06.2023
Psychology
UC San Diego
La Jolla, CA06.2027
-
Brown University
Providence, RI08.2021
UC Berkeley
Berkeley, CA08.2022
-
Contra Costa College
San Pablo, CA05.2022
Skills
- Typing speed of 65 WPM Proficient in Google Sheets, Google Forms, & Microsoft Excel
- Substantial experience editing videos/photos, expertly designed Notion webpages for numerous clients
- Highly skilled at organization, communication, and customer service
Accomplishments
7 Cups of Tea - Volunteer Active Listener/Internship Graduate
06/2020 - Present
Volunteer mental health counselor with 7+ leadership roles, 560+ hours of service, and the Tulip Award for outstanding work. Provides support to teens with depression, anxiety, BPD, DID, and more while leading a discussion team, graduating from the Content Development & Marketing course, and the Quality Listening Program and Internship program with honors.
Turnabout Thrift Store - Volunteer Retail Associate/Social Media Manager
11/2021 - Present
Created and oversees social media accounts. Posts/edits videos, creates ads, processes merchandise, manages register, and positively interacts with customers.
Amnesty International Club - President
05/2019 - 06/2023
Won the Leading Change Student Group of the Year Award for outstanding activism (#1 chapter in the nation). Raised $5,000+ in donations, guest speaker at several Amnesty conferences, raised awareness on gun violence, refugees, Ukraine, led Officers in Training program, voting workshops, and worked closely with directors of NGOs.
Sexual Assault Awareness Club - President
01/2020 - 06/2023
Delivered speech on consent to 500+ students, organized 5 free self-defense classes, and wrote and implemented a new consent curriculum school-wide.
Timeline
Bakery Support Associate
Cupcakin’ Bake Shop
06.2021 - 01.2022
Office Clerk
Office Of Dr. Mildred Kawachi M.D.
07.2020 - 11.2021
Camp Counselor
Daruma No Gakko
06.2018 - 07.2019
El Cerrito High School
Psychology
UC San Diego
-
Brown University
UC Berkeley
-
Contra Costa College
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