Sophia Lettine
San Antonio
Summary
A dedicated student offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in Medical Assisting role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess/Expo Runner
54th Street Restaurant & Drafthouse
03.2023 - Current
- Managed guest seating and waitlist to enhance dining experience.
- Coordinated reservations and special requests for large parties efficiently.
- Assisted servers by communicating customer needs promptly and accurately.
- Provided exceptional customer service, ensuring satisfaction throughout the dining experience.
- Trained new host staff on operational procedures and guest interaction protocols.
- Collaborated with kitchen and waitstaff to streamline service flow during peak hours.
- Assisted in inventory management, maintaining accurate stock levels and organization.
- Coordinated timely delivery of items between departments, ensuring operational efficiency.
Internship Student
Privately Owned Veterinary Office
10.2024 - 03.2025
- Observed surgical procedures, gaining hands-on experience in veterinary practices and protocols.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
Clinical Rotation
Methodist Texsan Hospital
11.2023 - 03.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Shadowed clinical staff to understand patient care processes and procedures.
- Assisted in documentation of patient interactions and treatment plans.
- Observed surgical procedures, gaining exposure to various specialties such as orthopedics, cardiology, and oncology.
Education
Bachelors of Business Analytics - Business Analytics
The University of Texas At San Antonio
San Antonio, TX05-2029
High School Diploma -
Tom C. Clark Highschool
San Antonio06-2025
Skills
- Customer needs communication
- Exceptional customer service
- Team collaboration
- Multi-tasking abilities
- Effective problem resolution
- Time management skills
- Attention to detail
Certification
- Certified Clinical Medical Assistant, NHA - March 2025
- CPR Certified, National CPR Foundation - 2021-2025
Timeline
Internship Student
Privately Owned Veterinary Office
10.2024 - 03.2025
Clinical Rotation
Methodist Texsan Hospital
11.2023 - 03.2024
Hostess/Expo Runner
54th Street Restaurant & Drafthouse
03.2023 - Current
Bachelors of Business Analytics - Business Analytics
The University of Texas At San Antonio
High School Diploma -
Tom C. Clark Highschool