Summary
Overview
Work History
Education
Skills
Leadership
Timeline
Generic
Sophia Lewis

Sophia Lewis

Staten Island,United States

Summary

Compassionate Activity Director with background in maintaining organization while planning and coordinating activities. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills.

Overview

13
13
years of professional experience

Work History

Recreation Director

New Broadview Manor
Staten Island, NY
02.2022 - 03.2025

.

  • Assessed staffing needs related to upcoming recreational events or activities.
  • Planned and published calendar of events for facility.
  • Organized special events such as tournaments, competitions, festivals.
  • Created a budget for recreation activities and monitored expenditures to ensure adherence.
  • Maintained records related to attendance at recreation activities and programs offered.
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
  • Introduced new program activities, equipment and materials to community using social media and print media.
  • Resolved conflicts among participants or between participants and staff members in a professional manner.
  • Maintained records of activities and analyzed feedback from participants.
  • Coordinated with other departments to facilitate the successful implementation of recreational activities.
  • Instructed residents in recreational activities to meet specific psychological and physical needs.
  • Assigned tasks and work hours to staff.
  • Monitored inventory levels of supplies needed for various recreation programs and ordered items when necessary.
  • Conducted periodic evaluations of existing recreational programs and identified areas needing improvement.
  • Trained and managed assistants and delegated tasks for staff members.

Customer Service Representative

RTR Financial Services
Staten Island, United States
09.2017 - 07.2020
  • Worked well independently and on a team to solve problems
  • Served as a friendly, hardworking, and punctual employee
  • Organized and prioritized work to complete assignments in a timely, efficient manner
  • Worked well in a fast-paced and rapidly changing environment
  • Worked with the confidence and enthusiasm to overcome challenges and aim for excellence
  • Operated with a strong work ethic, professionalism, and the ability to work under pressure
  • Updating all patient information files into data systemn
  • Reviewing all accounts and reprocessing for payment
  • Worked in accordance with company values to achieve future goals
  • Utilized strong decision-making and problem-solving skills.

Receptionist

New Broad View Manner
Staten Island, United States
03.2014 - 08.2017
  • Brought forth a positive attitude and unwavering work ethic
  • Acted as a strong and influential team member
  • Followed directions from higher-ups and maintained an organized schedule
  • Recorded notes from office meetings and distributed agendas to employees
  • Remained punctual, flexible, and adaptive
  • Utilized excellent project management skills
  • Worked with strong attention to detail and precision
  • Brought forth a strong ability for multitasking and prioritizing tasks
  • Handled calls, collected personal information, and created appointments
  • Coordinate with vendors to ensure the timely delivery of office supplies and equipment
  • Welcome visitors and guests in a friendly and professional manner, ensuring a positive first impression of the company.

Recreational Coordinator

Harbor Terrace
Staten Island, NY
03.2012 - 06.2015
  • Acted as a strong and influential team member
  • Followed directions from higher-ups and maintained an organized schedule
  • Remained punctual, flexible, and adaptive
  • Utilized excellent project management skills
  • Worked with strong attention to detail and precision
  • Brought forth a strong ability for multitasking and prioritizing tasks
  • Assist in planning and organizing various recreational programs, such as sports leagues, fitness classes, and community events
  • Supervised group outings and field trips to ensure safety standards were met
  • Monitored equipment inventory levels and placed orders when necessary
  • Maintained records of participant progress and completed paperwork as needed
  • Ensured compliance with local health codes, safety regulations, and organizational policies
  • Educated participants about rules, regulations, and proper use of facilities
  • Encouraged participation by providing positive reinforcement during activities
  • Displayed enthusiasm while leading recreational activities or giving instructions

Education

Associates Degree - Business Management

Monroe Community College
06.1993

Diploma - Music

Stevenson High School
06-1985

Skills

  • Leadership Skills
  • Computer Skills
  • Fast Learner
  • Ability to Multitask
  • Adaptability
  • Ability to Work in a Team
  • Customer Service
  • Microsoft Office
  • Excellent Communication Skills
  • NYU Langone Computer System
  • Microsoft word
  • Excel
  • Faxing
  • Typing 50 wpm
  • Conflict Resolution
  • Public Speaking
  • Community Engagement
  • Program Facilitation
  • Staff training

Leadership

  • Elder of the Tabernacle Of Prayer Dobbs Ferry, NY

Timeline

Recreation Director

New Broadview Manor
02.2022 - 03.2025

Customer Service Representative

RTR Financial Services
09.2017 - 07.2020

Receptionist

New Broad View Manner
03.2014 - 08.2017

Recreational Coordinator

Harbor Terrace
03.2012 - 06.2015

Associates Degree - Business Management

Monroe Community College

Diploma - Music

Stevenson High School
Sophia Lewis