Compassionate Activity Director with background in maintaining organization while planning and coordinating activities. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills.
Overview
13
13
years of professional experience
Work History
Recreation Director
New Broadview Manor
Staten Island, NY
02.2022 - 03.2025
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Assessed staffing needs related to upcoming recreational events or activities.
Planned and published calendar of events for facility.
Organized special events such as tournaments, competitions, festivals.
Created a budget for recreation activities and monitored expenditures to ensure adherence.
Maintained records related to attendance at recreation activities and programs offered.
Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
Introduced new program activities, equipment and materials to community using social media and print media.
Resolved conflicts among participants or between participants and staff members in a professional manner.
Maintained records of activities and analyzed feedback from participants.
Coordinated with other departments to facilitate the successful implementation of recreational activities.
Instructed residents in recreational activities to meet specific psychological and physical needs.
Assigned tasks and work hours to staff.
Monitored inventory levels of supplies needed for various recreation programs and ordered items when necessary.
Conducted periodic evaluations of existing recreational programs and identified areas needing improvement.
Trained and managed assistants and delegated tasks for staff members.
Customer Service Representative
RTR Financial Services
Staten Island, United States
09.2017 - 07.2020
Worked well independently and on a team to solve problems
Served as a friendly, hardworking, and punctual employee
Organized and prioritized work to complete assignments in a timely, efficient manner
Worked well in a fast-paced and rapidly changing environment
Worked with the confidence and enthusiasm to overcome challenges and aim for excellence
Operated with a strong work ethic, professionalism, and the ability to work under pressure
Updating all patient information files into data systemn
Reviewing all accounts and reprocessing for payment
Worked in accordance with company values to achieve future goals
Utilized strong decision-making and problem-solving skills.
Receptionist
New Broad View Manner
Staten Island, United States
03.2014 - 08.2017
Brought forth a positive attitude and unwavering work ethic
Acted as a strong and influential team member
Followed directions from higher-ups and maintained an organized schedule
Recorded notes from office meetings and distributed agendas to employees
Remained punctual, flexible, and adaptive
Utilized excellent project management skills
Worked with strong attention to detail and precision
Brought forth a strong ability for multitasking and prioritizing tasks
Handled calls, collected personal information, and created appointments
Coordinate with vendors to ensure the timely delivery of office supplies and equipment
Welcome visitors and guests in a friendly and professional manner, ensuring a positive first impression of the company.
Recreational Coordinator
Harbor Terrace
Staten Island, NY
03.2012 - 06.2015
Acted as a strong and influential team member
Followed directions from higher-ups and maintained an organized schedule
Remained punctual, flexible, and adaptive
Utilized excellent project management skills
Worked with strong attention to detail and precision
Brought forth a strong ability for multitasking and prioritizing tasks
Assist in planning and organizing various recreational programs, such as sports leagues, fitness classes, and community events
Supervised group outings and field trips to ensure safety standards were met
Monitored equipment inventory levels and placed orders when necessary
Maintained records of participant progress and completed paperwork as needed
Ensured compliance with local health codes, safety regulations, and organizational policies
Educated participants about rules, regulations, and proper use of facilities
Encouraged participation by providing positive reinforcement during activities
Displayed enthusiasm while leading recreational activities or giving instructions
Education
Associates Degree - Business Management
Monroe Community College
06.1993
Diploma - Music
Stevenson High School
06-1985
Skills
Leadership Skills
Computer Skills
Fast Learner
Ability to Multitask
Adaptability
Ability to Work in a Team
Customer Service
Microsoft Office
Excellent Communication Skills
NYU Langone Computer System
Microsoft word
Excel
Faxing
Typing 50 wpm
Conflict Resolution
Public Speaking
Community Engagement
Program Facilitation
Staff training
Leadership
Elder of the Tabernacle Of Prayer Dobbs Ferry, NY
Timeline
Recreation Director
New Broadview Manor
02.2022 - 03.2025
Customer Service Representative
RTR Financial Services
09.2017 - 07.2020
Receptionist
New Broad View Manner
03.2014 - 08.2017
Recreational Coordinator
Harbor Terrace
03.2012 - 06.2015
Associates Degree - Business Management
Monroe Community College
Diploma - Music
Stevenson High School
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