Sophia Lewis
Houston
Summary
Detail-oriented team player with strong customer service skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Care Provider
Primetime Home Health Services
Houston, TX
04.2020 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
Security Officer
Securitas Security Services USA
Houston, TX
09.2022 - 12.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Tax Preparer
HR Block
Houston, TX
01.2019 - 05.2023
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Education
Forest Brook High School
Houston, TXSkills
- Patient care
- Compassionate caregiving
- General security
- Detail-oriented
- Client communication
- Data gathering
- Data inputting
Certification
- Private Security License
- TWIC Card
Timeline
Security Officer
Securitas Security Services USA
09.2022 - 12.2024
Home Care Provider
Primetime Home Health Services
04.2020 - Current
Tax Preparer
HR Block
01.2019 - 05.2023
Forest Brook High School