Sophia Luby
Chillicothe
Summary
Reliable Worker with experience in diverse settings including retail, hospitality and agriculture. Possess strong interpersonal skills, adaptability to varying work environments, and ability to learn new tasks quickly. Made significant contributions to previous employers by maintaining high levels of efficiency and providing exceptional customer service. Skilled at working independently or as part of a team, consistently meeting deadlines and goals.
Overview
4
4
years of professional experience
Work History
Seasonal Worker
JCPenney
Ashland
11.2024 - 01.2025
- Greeted customers promptly and responded to questions.
- Performed opening and closing duties such as setting up registers, counting cash drawers.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Helped with purchases and signed customers up for rewards program.
- Handled returns of merchandise in an efficient manner while maintaining customer satisfaction.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
Cashier
123 Cafe
Louisa
05.2022 - 07.2024
- Worked closely with front-end staff to assist customers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered phone calls to assist customers with questions and orders.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
Cashier
Food City
Louisa
06.2021 - 03.2022
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Offered customers carry-out service at completion of transaction.
Education
High School Diploma -
Lawrence County High School
Louisa, KY05-2023
Some College (No Degree) - Pre-Radiology
Morehead State University
Morehead, KYSkills
- Customer service
- Cash handling
- Transaction processing
- Point-of-sale operation
- Store organization
- Effective communication
- Conflict resolution
- Attention to detail
- Team collaboration
- Adaptability and flexibility
- Professionalism
- Problem solving
- Multitasking Abilities
- Refund processing
Timeline
Seasonal Worker
JCPenney
11.2024 - 01.2025
Cashier
123 Cafe
05.2022 - 07.2024
Cashier
Food City
06.2021 - 03.2022
High School Diploma -
Lawrence County High School
Some College (No Degree) - Pre-Radiology
Morehead State University
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