Sophia M -Turnbull
Cape Coral,FL
Summary
I am a college student seeking to develop a strong foundation for my professional career. Along with learning new skills, and work experience. Dynamic and bilingual professional with a record at Social Paws Pet Grooming, fostering positive client relationships. Excelled in team collaboration and customer service, demonstrating adaptability and empathy across diverse environments. Skilled in cleanliness, organization, and administrative tasks, contributing significantly to team and client satisfaction.
Overview
2
2
years of professional experience
Work History
Social Paws Pet Grooming
Grooming Salon Assistant
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Increased salon efficiency by keeping track of inventory and restocking supplies as needed.
- Demonstrated adaptability by quickly adjusting to different pet behaviors during grooming sessions.
- Contributed to a clean, safe, and welcoming environment within the salon by maintaining cleanliness standards.
- Built trusting relationships with both clients and pets, ensuring a positive experience for all parties involved.
- Assisted in creating detailed client records for accurate documentation of pet grooming history.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed appointment scheduling efficiently while ensuring minimal wait times for clients and their pets.
Oasis Highschool
Soccer/Football Manager
03.2023 - 10.2024
- Worked effectively in fast-paced environments.
- Promoted teamwork and collaboration among players through regular team-building exercises.
- Coordinated logistics for travel to away games, ensuring timely arrival and proper accommodations for all team members.
- Fostered a positive team culture by encouraging open communication between coaches, players, and support staff.
- Facilitated regular video review sessions with players to analyze performance metrics, identify areas of improvement, and refine tactics on the field.
- Set up training equipments for warm ups.
- Assist the coach by tracking stats, and managing the scoreboard.
- Assists players with minor needs such as helping with equipment adjustments (athletic tape, shin guards, shoulder pads)
- Prepare water bottles and coolers to keep players hydrated.
Education
Associate of Science - Nursing
Florida SouthWestern State College
Fort Myers, FL05-2026
Skills
- Bilingual
- Cleanliness and organization
- Customer service
- Patience and empathy
- Team collaboration
- Written and verbal communication
- Front desk and administrative experience
Languages
English
Native or Bilingual
Timeline
Social Paws Pet Grooming
Grooming Salon Assistant
07.2023 - Current
Oasis Highschool
Soccer/Football Manager
03.2023 - 10.2024
Associate of Science - Nursing
Florida SouthWestern State College
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