Sophia Ma
Unit B Dallas
DALLAS,TX
2
Languages
1
Certification
6
years of professional experience
Results-driven individual with experience in inventory management and health regulations. Skilled in ensuring compliance and optimizing operations to maintain customer satisfaction and safety standards.
Work History
Assistant Bar Manager
4 Months- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
- Collaborated with general manager to maintain inventory levels and order supplies efficiently.
- Monitored compliance with health and safety regulations during shifts.
Bartender
3 Years 9 Months- Collaborated with kitchen staff to coordinate timely delivery of food and beverage orders during peak hours.
- Crafted and served cocktails, ensuring consistency and quality across all beverages.
- Monitored compliance with health and safety regulations, ensuring adherence to industry standards.
Waitress
5 Months- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Executed accurate order taking and processing, minimizing errors and enhancing customer experience.
Cashier
4 Months- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Assisted customers with inquiries and product location, enhancing overall shopping experience.
Education
Certified Phlebotomy Technician - Phlebotomy
- Phlebotomy Techniques
- Venipuncture and Capillary Collection
- Anatomy and Physiology
- Medical Terminology
- Infection Control and OSHA Standards
- Specimen Collection, Handling, and Processing
- Patient Care and Communication
- Laboratory Safety Procedures
- Medical Ethics and HIPAA
- CPR and Basic Life Support (BLS) (if you completed it)
- Quality Assurance in the Clinical Laboratory
High School Diploma
- Extracurricular Activities: Cheerleading and Powderpuff
- Elected Captain of Junior Varsity 9th grade, Cheerleading Co captain Senior year
Skills
Patient care
HIPAA
Patient confidentiality
Quality control
Infection control standards
Continuous learning mindset
Needle disposal safety
CPR expertise
First aid proficiency
Cardiac arrest management
AED operation
Basic life support for health care providers (BLS)
Certification
- Phlebotomy Training
Languages
Burmese
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Bar Manager
Unit B Dallas
09.2024 - 01.2025Read More
Bartender
Gold Rush
10.2020 - 07.2024Read More
Waitress
Robinsons Ribs
03.2019 - 08.2019Read More
Cashier
Target
11.2018 - 03.2019Read More
Legacy Career Institute
Certified Phlebotomy Technician from Phlebotomy
Read More
Palo Duro High School
High School Diploma
Read More