Sophia Managuit
Chicago,IL
Summary
Earnest, passionate and detail-oriented professional who proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need who come from diverse backgrounds and committed to providing best possible service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HARM REDUCTION COORDINATOR
HEALTHCARE ALTERNATIVE SYSTEMS
05.2023 - Current
- Provide education and support for individuals with Opioid Use Disorder (OUD)
- Assist in development and growth of the harm reduction program at H.A.S
- Engage with other agencies in the field in order to create successful partnerships to be able to provide warm handoffs for our participants
- Record outreach data into Excel/Google Docs so that it can be easily accessible for reports needed for our funders
- Provide Harm Reduction education to employees of H.A.S and other agencies while also promoting H.A.S programs/services
- Attend relevant networking events and trainings related to Harm Reduction
- Coordinate information resources on harm reduction and care options for clients with OUD
CASE MANAGER
THE NIGHT MINISTRY
08.2020 - 11.2021
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Streamlined and organized procedures of this role while managing clear documentation through both taking notes and Excel spreadsheets
OUTREACH WORKER
THE NIGHT MINISTRY
04.2019 - 08.2020
- Responsible for the management and coordinate outreach activities
- Management of social service referrals
- Provided counseling to clients as needed
- Organized and provided harm reduction kits
- Trauma, LGBTQQIA and street culture competent
- Represent The Night Ministry in various community, congregational and fund-raising events
HUMAN RESOURCE SPECIALIST
FRIEND FAMILY HEALTH CENTER
01.2018 - 04.2019
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Oversight of recruiting and onboarding of all positions within the Health Center
- Assist with community outreach programs sponsored by the Health Clinic
MORTGAGE LOAN PROCESSOR
JPMORGAN CHASE PRIVATE BANK
10.2014 - 07.2017
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Handled any conditions sent from underwriting departments.
- Monitored loans to ensure compliance with all State and Federal regulations
RATE LOCK ANALYST
JPMORGAN CHASE PRIVATE BANK
04.2012 - 10.2014
- Responsible for ensuring timely and accurate disclosure of all state and federal regulatory documents when changes are made to a loan
- Protected the bank from potential losses and being out of compliance with company policy and regulatory requirements
- Developed a training guide and trained new hires to the functions of the Rate Lock Team
- Maintained a 100% quality assurance score
TRANSPORT OPERATOR
UNITED STATES ARMY
01.2008 - 01.2011
- Operated with safety and skill to avoid accidents and delays.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
Education
Bachelor of Science - Business, Management
UNIVERSITY OF PHOENIX
Skills
- Excellent communication and interpersonal skills
- Resource Distribution
- Quality/Performance Improvement
- Program Coordination and Execution
- Coordinate Service Referrals
- Community Outreach Programs
Certification
CPR/BLS
HIV Tester/Counselor
Coordinated Entry Assessor
Harm Reduction/Naloxone
Military Experience
UNITED STATES ARMY- FORT CARSON, CO
References
Available upon request
Timeline
HARM REDUCTION COORDINATOR
HEALTHCARE ALTERNATIVE SYSTEMS
05.2023 - Current
CASE MANAGER
THE NIGHT MINISTRY
08.2020 - 11.2021
OUTREACH WORKER
THE NIGHT MINISTRY
04.2019 - 08.2020
HUMAN RESOURCE SPECIALIST
FRIEND FAMILY HEALTH CENTER
01.2018 - 04.2019
MORTGAGE LOAN PROCESSOR
JPMORGAN CHASE PRIVATE BANK
10.2014 - 07.2017
RATE LOCK ANALYST
JPMORGAN CHASE PRIVATE BANK
04.2012 - 10.2014
TRANSPORT OPERATOR
UNITED STATES ARMY
01.2008 - 01.2011
Bachelor of Science - Business, Management
UNIVERSITY OF PHOENIX
CPR/BLS
HIV Tester/Counselor
Coordinated Entry Assessor
Harm Reduction/Naloxone
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