Sophia Marks
Wichita,KS
Summary
Results-driven Manager with proven leadership skills. Known for high productivity and efficient task completion in fast-paced environments. Skilled in strategic planning, team leadership, and operational management. Success in communication, problem-solving, natural leadership talents, and adaptability, ensuring customer satisfaction. Committed to building a strong team and driving business growth through the ability to handle challenging work and excellent time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Braums Ice Cream And Dairy
Goddard , KS
03.2022 - Current
- Guide, direct, and motivate staff.
- Trained employees on duties, policies and procedures.
- Interviewing potential candidates for open positions.
- Managed all aspects of daily business operations, including budgeting, controlling labor costs, staffing, scheduling, inventory control/shrink, customer service, and sales.
- Ensured health department regulations regarding food safety standards are being followed.
- Truck deliveries and truck ordering.
- Performing repetitive tasks with no breaks.
Skills Trainer/Server Trainer
Cracker Barrel Restaurant
Wichita , KS
10.2019 - 04.2022
- Provided feedback to employees on their progress and development goals.
- Established positive relationships with trainees by providing support during the learning process.
- Checker for server-side work.
- Explained goals and expectations required of trainees.
- Provided one-on-one support to ensure successful completion of training objectives.
Relief Assistant Manager
QuikTrip
Wichita , KS
08.2018 - 03.2021
- Provided direction to staff during peak business times.
- Maintained accurate records of daily transactions such as sales receipts, deposits, returns and exchanges.
- Maintained a clean environment by ensuring that shelves were stocked properly and displays were attractive.
- Performed daily opening and closing duties such as setting up registers, reconciling tills and preparing deposit slips.
Education
High School Diploma -
Wichita Southeast Highschool
Wichita, KS05-2018
Skills
- Sales
- Schedule Management
- Workflow Planning
- Quality Management
- Customer Retention
- Loss Prevention
- Time Management
- Operations Management
- Staff supervision and training
- Inventory control
- Inventory counting
- Organization
Certification
- ServSafe: Food Protection Manager Certification
- SSA Primary Certificate Course
References
References available upon request.
Timeline
General Manager
Braums Ice Cream And Dairy
03.2022 - Current
Skills Trainer/Server Trainer
Cracker Barrel Restaurant
10.2019 - 04.2022
Relief Assistant Manager
QuikTrip
08.2018 - 03.2021
- ServSafe: Food Protection Manager Certification
- SSA Primary Certificate Course
High School Diploma -
Wichita Southeast Highschool
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