Sophia Marquez
Montebello,CA
Summary
Proactive individual with a versatile background in hospitality and retail. Known for exceptional guest service and teamwork, with a focus on maintaining cleanliness and efficiency. Ready to contribute to a dynamic team and enhance customer satisfaction.
Overview
1
1
Language
1
1
year of professional experience
Work History
Food and Beverage Server
Top Golf
Montebello, California
10.2025 - Current
- Provided exceptional service to guests in a fast-paced environment.
- Provided menu knowledge and food recommendations to enhance customer dining experience.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Followed proper sanitation standards when handling food and beverage items.
- Maintained a clean workstation throughout the shift, including tables, chairs, floors, walls, refrigerators.
- Prepared salads, appetizers, and garnishes to assist the kitchen staff.
- Enhanced visual appeal of dishes with artistic garnishes, contributing to overall dining enjoyment. and beverages to serve visually appealing menu items.
- Coordinated setup of banquet rooms for special events, ensuring optimal presentation and guest satisfaction.
- Collected dirty dishes and glasses from tables or counters, preparing areas for the next diners.
- Educated new employees on restaurant procedures and plating techniques.
Sales Associate
Tommy Hilfiger
Commerce, California
10.2025 - 04.2026
- Greeted customers and provided exceptional customer service.
- Maintained organized merchandise and clean sales areas to enhance the customer shopping experience.
- Restocked shelves and monitored stock levels to ensure product availability for customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Bagged and wrapped items securely to promote customer satisfaction and loyalty.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Surgical Technologist
American Career College
CA10-2027
High School Diploma -
Montebello High School
Montebello, CA06-2025
Skills
- Food safety practices
- Guest service
- Positive guest interactions
- Cash handling
- Multitasking
- Team member support
- Flexible schedule
Affiliations
- Track and Field timing assistant
Languages
Spanish
Limited
Timeline
Food and Beverage Server
Top Golf
10.2025 - Current
Sales Associate
Tommy Hilfiger
10.2025 - 04.2026
Surgical Technologist
American Career College
High School Diploma -
Montebello High School