Sophia Marvin

Hardworking, diligent and reliable professional with experience in customer service, reservation, billing, and concessions. Skilled in handling phone inquiries, assisting customers, and ensuring a welcoming environment. CPR certified and willing to work in various roles as needed. Known for being friendly, trustworthy, and adaptable in

fast-paced setting.

• Successfully handle a high volume of customer inquiries over the phone, providing accurate and friendly assistance.
• Maintain a positive and welcoming environment by greeting customers with a smile and exceptional service.
• Ensure accurate and efficient billing and reservation processing to enhance customer satisfaction.
• Assist in various roles as needed, demonstrating flexibility and teamwork.
• Certified in CPR, ensuring preparedness for emergency situations.
• Contributed to a clean and organized work environment through diligent cleaning and maintenance.
• Managed concession operations efficiently, handling transactions and food preparation.
• Recognized for reliability, trustworthiness, and strong work ethic by supervisors and colleagues.

• Tennis
• Formerly in Orchestra