Summary
Overview
Work History
Education
Skills
Awards
Position Interest
Certification
Timeline
Generic

Sophia Mata

Butler,NJ

Summary

Experienced Food Service Worker with proven ability to handle fast-paced environments and deliver consistent service quality. Known for strong teamwork and reliability, adaptable to changing demands while maintaining high standards. Skilled in food preparation, customer service, and sanitation practices.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Boca Bowls
08.2022 - Current
  • Operated register to process payments and collect cash payment for order totals.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

File Clerk

Gambit Services
06.2021 - 08.2021
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Located and retrieved requested documents in accordance with established policies.
  • Monitored and updated filing systems to meet organization standards.
  • Enhanced productivity by processing incoming mail and filing documents promptly, allowing for easy access when needed.
  • Restored old files and archived completed files for future reference.
  • Assisted with data entry and administrative support tasks to help meet team goals.

Education

High School - Allied Health Academy

Butler High School
Butler, NJ
06.2024

Skills

  • Adaptability
  • Problem Solving
  • Safety understanding
  • Product Knowledge
  • Complaint resolution
  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Area and Facility Cleaning
  • Attention to Detail
  • Following Instructions
  • Active Listening

Awards

  • National Honors Society member, since May 1st of 2023.
  • "Top Dawg" for Vo-Tech students, maintained good grades and set the best example amongst all Vo-Tech students at Butler High School.

Position Interest

  • Team Member

Certification

Basic Life Support, CPR, Narcan, and Mental Health First Aid Certified

Timeline

Team Member

Boca Bowls
08.2022 - Current

File Clerk

Gambit Services
06.2021 - 08.2021

High School - Allied Health Academy

Butler High School
Sophia Mata