Sophia Melo
Boca Raton,FL
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Exceptionally good with costumer service and very fast learner.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Acai Concept
05.2022 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Distributed food during busy peak periods to drive customer satisfaction.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Team Supervisor
CBF Soccer School
11.2021 - 08.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted with membership and registration into the children's soccer club.
Education
High School Student -
West Boca Raton High School
Boca Raton, FL05.2025
Skills
- Food Preparation Techniques
- Safe Work Practices
- Workstation Sanitation
- Kitchen Staff Support
- Billing and Payment Processing
- Cash Management
Certification
-CPR and Basic life support certified.
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Italian
Elementary
Timeline
Team Member
Acai Concept
05.2022 - Current
Team Supervisor
CBF Soccer School
11.2021 - 08.2022
High School Student -
West Boca Raton High School
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