Dedicated facility attendant with expertise in cleaning techniques, safety protocols, and customer service. Committed to maintaining a safe environment while enhancing guest satisfaction through effective problem-solving and teamwork.
Overview
6
6
years of professional experience
Work History
Facility Attendant
Hershey Recreation Center
Hershey, PA
06.2020 - Current
Maintained cleanliness and organization of facility areas, ensuring a safe environment for guests.
Monitored equipment usage, reporting maintenance needs to ensure optimal functionality and safety standards.
Provided excellent customer service, addressing inquiries and resolving issues to improve guest satisfaction.
Enhanced customer satisfaction through timely addressing of concerns and provision of assistance.
Delivered information and details of interest about facility to visitors.
Processed customer payments and maintained accurate records of transactions and daily balances.