Sophia Miller
Franklin,WI
Summary
With a proven track record at Swimtastic Swim School, I've led teams to enhance safety and improve customer experience, showcasing my water safety expertise and leadership skills. My background also includes strategic content creation and personalized education, demonstrating a unique blend of technical proficiency and exceptional interpersonal abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aquatics Supervisor
Swimtastic Swim School
05.2022 - Current
- Empower workers to independently handle common issues and maintain strict safety standards.
- Monitor pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Implement and maintain safety standards and deploy first aid, CPR, and other emergency management services.
- Enhance swimmer safety by implementing comprehensive training programs for lifeguards and aquatic staff.
- Conduct performance evaluations for team members, providing constructive feedback to facilitate growth and professional development.
Lead Swim Instructor
Swimtastic Swim School and Labs
03.2019 - 04.2022
- Mentored junior instructors in their professional development by sharing expertise in lesson planning, coaching strategies, and class management techniques.
- Taught daily swim instruction to students varying in ages and skill levels.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Adapted teaching techniques to different learning styles.
- Provided support for swimmers with disabilities or special needs, ensuring an inclusive experience that accommodates individual requirements.
- Trained new swim instructors on best practices.
Volunteer Media Coordinator
The Well Church
11.2017 - 09.2021
- Increased social media presence through strategic content planning, scheduling, and community engagement initiatives.
- Provided basic computer assistance to help patrons access needed resources.
- Assisted in running events that promoted community outreach.
- Improved audience engagement through data-driven targeting and content creation.
Tutor Volunteer
Frank Elementary School
09.2017 - 06.2019
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Boosted student confidence in academic abilities through one-on-one support and tailored instruction.
- Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.
- Cultivated an inclusive classroom environment where all students felt valued and respected, promoting peer-to-peer support networks.
Sandwich Artist
Cousin Subs
11.2017 - 08.2018
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Accurately operated cash register to process customer payments.
- Greeted guests, promoted specials, and took orders.
Education
Bachelor of Science - Business
University of Wisconsin Parkside
Kenosha, WI12-2029
High School Diploma -
Harborside Academy
Kenosha, WI06-2022
Skills
- Accident prevention
- Customer experience
- Water safety expertise
- First aid proficiency
- Lifeguard Certified
Certification
Lifeguard Certification- Shallow Water
AED and First Aid Certification
Concussion Trained
Anti Abuse, First responder
Timeline
Aquatics Supervisor
Swimtastic Swim School
05.2022 - Current
Lead Swim Instructor
Swimtastic Swim School and Labs
03.2019 - 04.2022
Volunteer Media Coordinator
The Well Church
11.2017 - 09.2021
Sandwich Artist
Cousin Subs
11.2017 - 08.2018
Tutor Volunteer
Frank Elementary School
09.2017 - 06.2019
Bachelor of Science - Business
University of Wisconsin Parkside
High School Diploma -
Harborside Academy
Similar Profiles
Nevaeh PowersNevaeh Powers
Swim Instructor at Swimtastic Swim SchoolSwim Instructor at Swimtastic Swim School
Aiden BussAiden Buss
Swim Instructor at Swimtastic Swim SchoolSwim Instructor at Swimtastic Swim School
Haley KonczalHaley Konczal
Supervisor at Swimtastic Swim SchoolSupervisor at Swimtastic Swim School