Sophia Morley
Minneapolis,USA
Summary
Motivated student with a passion for entrepreneurship and business development. Experienced in customer service, marketing, and small business operations, with strong communication and problem-solving skills. Participated in extracurricular activities such as DECA and Women in Business, applying business coursework in real-world environments. Eager to leverage skills in market research, project management, and cross-functional team collaboration in a start-up setting.
Overview
5
5
years of professional experience
Work History
Expo
Duke's on 7
12.2022 - Current
- Coordinated food orders during high-volume periods, ensuring timely and accurate delivery
- Maintained high standards of customer service, contributing to a positive dining experience
- Communicated effectively with kitchen staff to ensure efficient operations
Barista at Coffee Stand
Minneapolis Farmers Market
04.2020 - Current
- Enhanced customer loyalty through personalized service and problem-solving, increasing repeat business
- Managed cash registers, processed transactions, and handled financial operations with accuracy
- Created and promoted new menu items, increasing sales by identifying and responding to customer preferences
Employee
General Store Café
11.2021 - 12.2022
- Processed customer orders and prepared food, contributing to fast and efficient service
- Provided excellent customer service and maintained a positive, team-oriented environment
- Gained hands-on experience in operational efficiency and customer relations
Education
University of Minnesota - HR, Entrepreneurship, Accounting, Micro-Economics, Business Statistics, Excel
University of Minnesota
Minneapolis, MNHopkins High School -
Hopkins High School
Minnetonka, MN06.2023
Skills
- Microsoft Excel
- R-software
- Microsoft Word
- Google Drive
- Written communication
- Verbal communication
- Teamwork
- Digital marketing
- Business operations
- Entrepreneurial concepts
- Customer relations
Additional Information
Passionate about start-ups and innovation, seeking to apply business and marketing skills to entrepreneurial projects., Ability to handle fast-paced environments, multitask, and remain calm under pressure.
Volunteer Experience
Methodist Hospital, Volunteer, 100, 06/23, Provided support in various departments, demonstrating a commitment to service and teamwork., Developed interpersonal and organizational skills through patient interaction and administrative tasks.
Timeline
Expo
Duke's on 7
12.2022 - Current
Employee
General Store Café
11.2021 - 12.2022
Barista at Coffee Stand
Minneapolis Farmers Market
04.2020 - Current
Hopkins High School -
Hopkins High School
University of Minnesota - HR, Entrepreneurship, Accounting, Micro-Economics, Business Statistics, Excel
University of Minnesota
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