Sophia Murphy
Dubuque,IA
Summary
Proven track record in enhancing patient satisfaction and safety at MercyOne Dubuque Medical Center, showcasing strong patient advocacy and problem-solving skills. Excelled in teamwork and collaboration at Happy Joe's Pizza & Ice Cream, significantly improving guest experiences. Committed to professionalism and punctuality, aligning with healthcare standards and exceeding employer expectations.
Overview
2
2
years of professional experience
Work History
Patient Safety Attendant
MercyOne Dubuque Medical Center
05.2024 - 08.2024
- Increased patient satisfaction by offering compassionate care and addressing individual needs in a timely manner.
- Conducted hourly rounding to proactively address potential safety hazards or concerns, enhancing overall patient wellbeing.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
- In-depth knowledge of healthcare regulations, standards, and accreditation requirements to ensure alignment with legal and ethical safety practices.
Server
Happy Joe's Pizza & Ice Cream
02.2022 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Nursing
Clarke University
Dubuque, IA05.2028
High School Diploma -
Wahlert Catholic High School
Dubuque, IA05.2024
Skills
- Patient Advocacy
- Professionalism
- Teamwork and Collaboration
- Time Management
- Problem-solving
- Punctuality
Timeline
Patient Safety Attendant
MercyOne Dubuque Medical Center
05.2024 - 08.2024
Server
Happy Joe's Pizza & Ice Cream
02.2022 - 04.2024
Bachelor of Science - Nursing
Clarke University
High School Diploma -
Wahlert Catholic High School
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