Sophia Murray
Olympia,WA
Summary
Well-versed in the customer service realm, and always striving to facilitate a collaborative work environment. Dedicated and efficient worker, always seeking ways to increase productivity. Very easily trainable and a quick learner. Experienced in time management and organization to promote an efficient workflow.
Overview
5
5
years of professional experience
Work History
Barista & Deli Counter Clerk
Country Aire Natural Foods
07.2022 - 08.2024
- Provided exceptional service to customers by taking orders, answering questions about the menu, and addressing any concerns.
- Operated the cash register, processed transactions, and handled cash and credit card payments accurately.
- Maintained a clean and organized work environment, including the coffee bar, equipment, and customer areas. Followed health and safety regulations and performed routine cleaning tasks.
- Worked collaboratively with other baristas and staff to ensure smooth operations during busy periods.
- Promoted daily specials, seasonal offerings, and loyalty programs to enhance sales and increase customer satisfaction. Suggested add-ons and upsells based on customer preferences.
Sales Associate & Cashier
Airport Gardens
04.2021 - 07.2022
- Provided knowledgeable assistance to customers on plant selection, garden supplies, and landscaping ideas.
- Conducted regular inventory checks of plants, tools, and garden supplies and assisted in ordering new products to maintain optimal inventory levels.
- Managed the daily care of plants, including watering, pruning, and fertilizing to ensure that plants were healthy and properly displayed to maximize sales.
- Operated the cash register, processed transactions, and handled cash and credit card payments accurately.
- Assisted with general store upkeep, including cleaning, organizing shelves, and maintaining the outdoor garden area. Ensured that the store environment was inviting and well-maintained.
- Educated customers about plant care, garden maintenance, and seasonal planting tips. Provided guidance on product usage and best practices for achieving gardening success
Office Clerk
Downtown Eye Care
12.2019 - 01.2021
- Efficiently managed and organized patient appointments and scheduling, including follow-ups and cancellations.
- Handled patient records with confidentiality and accuracy, including filing, updating, and retrieving information.
- Accurately inputted patient data into electronic health records (EHR) or other office systems.
- Proficiency with office equipment such as computers, fax machines, printers, and telephone systems.
- Provided excellent customer service by greeting patients, answering questions, and addressing concerns.
- Clearly and effectively communicate with patients and healthcare professionals, both verbally and in writing.
- Handled patient issues or concerns with patience and efficiency, and found solutions to administrative challenges
Education
High School Diploma -
Port Angeles High School
Port Angeles06-2022
Skills
- Cashiering
- Customer Sevice
- Alphabetizing
- Communicative
- Time Management
- Collaborative
- Patient
- Empathetic
- Organization
- Dedicated
Timeline
Barista & Deli Counter Clerk
Country Aire Natural Foods
07.2022 - 08.2024
Sales Associate & Cashier
Airport Gardens
04.2021 - 07.2022
Office Clerk
Downtown Eye Care
12.2019 - 01.2021
High School Diploma -
Port Angeles High School
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