Sophia Murray
Olympia,WA
Summary
Well-versed in the customer service realm, and always striving to facilitate a collaborative work environment. Dedicated and efficient worker, always seeking ways to increase productivity. Very easily trainable and a quick learner. Experienced in time management and organization to promote an efficient workflow.
Overview
5
5
years of professional experience
Work History
Barista & Deli Counter Clerk
Country Aire Natural Foods
200 W 1st ST, Port Angeles, WA, 98362
07.2022 - 08.2024
- Provided exceptional service to customers by taking orders, answering questions about the menu, and addressing any concerns.
- Operated the cash register, processed transactions, and handled cash and credit card payments accurately.
- Maintained a clean and organized work environment, including the coffee bar, equipment, and customer areas. Followed health and safety regulations and performed routine cleaning tasks.
- Worked collaboratively with other baristas and staff to ensure smooth operations during busy periods.
- Promoted daily specials, seasonal offerings, and loyalty programs to enhance sales and increase customer satisfaction. Suggested add-ons and upsells based on customer preferences.
Sales Associate & Cashier
Airport Gardens
2200 W Edgewood Dr, Port Angeles, WA, 98363
04.2021 - 07.2022
- Provided knowledgeable assistance to customers on plant selection, garden supplies, and landscaping ideas.
- Conducted regular inventory checks of plants, tools, and garden supplies and assisted in ordering new products to maintain optimal inventory levels.
- Managed the daily care of plants, including watering, pruning, and fertilizing to ensure that plants were healthy and properly displayed to maximize sales.
- Operated the cash register, processed transactions, and handled cash and credit card payments accurately.
- Assisted with general store upkeep, including cleaning, organizing shelves, and maintaining the outdoor garden area. Ensured that the store environment was inviting and well-maintained.
- Educated customers about plant care, garden maintenance, and seasonal planting tips. Provided guidance on product usage and best practices for achieving gardening success
Office Clerk
Downtown Eye Care
Port Angeles, WA
12.2019 - 01.2021
- Efficiently managed and organized patient appointments and scheduling, including follow-ups and cancellations.
- Handled patient records with confidentiality and accuracy, including filing, updating, and retrieving information.
- Accurately inputted patient data into electronic health records (EHR) or other office systems.
- Proficiency with office equipment such as computers, fax machines, printers, and telephone systems.
- Provided excellent customer service by greeting patients, answering questions, and addressing concerns.
- Clearly and effectively communicate with patients and healthcare professionals, both verbally and in writing.
- Handled patient issues or concerns with patience and efficiency, and found solutions to administrative challenges
Education
High School Diploma -
Port Angeles High School
Port Angeles06-2022
Skills
- Cashiering
- Customer Sevice
- Alphabetizing
- Communicative
- Time Management
- Collaborative
- Patient
- Empathetic
- Organization
- Dedicated
Timeline
Barista & Deli Counter Clerk
Country Aire Natural Foods
07.2022 - 08.2024
Sales Associate & Cashier
Airport Gardens
04.2021 - 07.2022
Office Clerk
Downtown Eye Care
12.2019 - 01.2021
High School Diploma -
Port Angeles High School