Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sophia Nadeau

Exeter

Summary

Broadcast journalism student with proven success in enhancing guest satisfaction and delivering exceptional customer service at Hay Creek Hotels. Strong passion for sports, recognizing the deeper significance of competition and tradition. Proficient in interpersonal communication and point-of-sale operations, demonstrating keen attention to detail and effective problem-solving skills. Committed to maintaining focus, discipline, and excellence in all professional endeavors.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Server

Hay Creek Hotels – The Exeter Inn
Exeter
05.2025 - Current
  • Provided exceptional, detail-oriented service in a fine dining environment at one of Exeter’s premier upscale restaurants.
  • Maintained knowledge of seasonal menus and chef specials to enhance guest satisfaction.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Hosted guests by warmly greeting and seating them, managing reservations and waitlists efficiently.
  • Provided occasional bartending services, preparing and serving beverages, while maintaining compliance with responsible service guidelines.
  • Assisted with food running, ensuring timely and accurate delivery of dishes from the kitchen to the table.

Camp Counselor

Exeter Parks And Recreation
Exeter
06.2025 - 08.2025
  • Supervised groups of children, ensuring safety and well-being during daily activities.
  • Managed conflict resolution and addressed behavioral issues with patience.
  • Maintained timely communication with parents, providing updates and addressing concerns.
  • Collaborated with team members to uphold safety standards for organized experiences.
  • Demonstrated a positive attitude and strong work ethic throughout all hours.

Camp Counselor

Stratham Parks And Recreation
Stratham
06.2024 - 08.2024
  • Monitored student behavior, ensuring safety and promoting positive interactions.
  • Implemented alternate activities designed to reduce anxiety or other difficulties faced by some participants.
  • Led group discussions to promote teamwork and social skills among campers.
  • Organized recreational games and activities for diverse age groups.

Point of Sale Associate

Nadeau's Subs
05.2022 - 08.2023
  • Accurately processed customer orders and handled cash, credit, and mobile payments in a fast-paced food service environment.
  • Provided friendly and efficient customer service, ensuring a positive dining experience.
  • Maintained the cleanliness and organization of the cashier station and dining area.
  • Assisted with inventory checks and restocking supplies as needed.
  • Resolved customer questions and concerns promptly, escalating issues when necessary.

Education

Some College (No Degree) - Broadcast Journalism & Sports Media

University of South Carolina
Columbia, SC

Skills

  • Guest satisfaction
  • Tableside etiquette
  • Point of sale
  • Exceptional attention to detail
  • Strong interpersonal communication
  • Team leadership and collaboration
  • Ability to maintain professionalism under pressure
  • Time management and multitasking
  • Customer service excellence
  • Quick problem-solving skills
  • Discretion and confidentiality

Certification

  • CPR certified

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Camp Counselor

Exeter Parks And Recreation
06.2025 - 08.2025

Food and Beverage Server

Hay Creek Hotels – The Exeter Inn
05.2025 - Current

Camp Counselor

Stratham Parks And Recreation
06.2024 - 08.2024

Point of Sale Associate

Nadeau's Subs
05.2022 - 08.2023

Some College (No Degree) - Broadcast Journalism & Sports Media

University of South Carolina

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