Sophia Necci
Miller Place
Summary
Dynamic customer service experience at Mount Sinai Heritage Diner, excelling in high-pressure environments. Proven ability to resolve issues and enhance customer satisfaction through active listening and strong multitasking skills. Able to maintaining a clean workspace while efficiently managing time and collaborating with team members to deliver exceptional service.
Overview
3
3
years of professional experience
Work History
Waitress
Mount Sinai Heritage Diner
08.2024 - Current
Gained experience in working and effectively communicating under immense pressure, along with optimizing my responsibilities and maintaining a clean kitchen. Learned how to handle dissatisfied customers, and communicating through the phone instead of in person. Accumulated organization skills, and became extremely proficient in managing my time.
Customer Service Associate
Roger's Frigate
09.2022 - 03.2023
Worked multiple counters such as packaging chocolate, scooping ice cream, making smoothies, packaging pastries, and making coffee, along with all registers in those areas. Responsible for maintaining a clean work station, interacting with customers, and managing orders at high volume points in the day, as well as communicating with my coworkers throughout those times. Provided excellent customer service, while staying patient and attentive.
Education
High School Diploma -
Miller Place High School
Miller Place, NYAssociate of Science - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY05-2026
Skills
- Customer service
- Strong multitasking
- Active listening
- Time management
Languages
English
Timeline
Waitress
Mount Sinai Heritage Diner
08.2024 - Current
Customer Service Associate
Roger's Frigate
09.2022 - 03.2023
High School Diploma -
Miller Place High School
Associate of Science - Liberal Arts And Sciences
Suffolk County Community College
Similar Profiles
Judith BlockJudith Block
Senior Director of Risk Management at Mount Sinai Beth Israel, Mount Sinai Downtown, Mount Sinai Brooklyn, YorkSenior Director of Risk Management at Mount Sinai Beth Israel, Mount Sinai Downtown, Mount Sinai Brooklyn, York
Cynthia John-OgamCynthia John-Ogam
Registered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai HospitalRegistered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai Hospital
CIERA D'AGUILARCIERA D'AGUILAR
Medical Assistant - Emergency Department at Mount Sinai Morningside / Mount Sinai QueensMedical Assistant - Emergency Department at Mount Sinai Morningside / Mount Sinai Queens
Lisa DimtchevLisa Dimtchev
Middle School Spanish Teacher - Tenured at Lindenhurst Middle SchoolMiddle School Spanish Teacher - Tenured at Lindenhurst Middle School
Sarah EllenwoodSarah Ellenwood
Student Volunteer at Stony Brook UniversityStudent Volunteer at Stony Brook University