Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Nichols

Texas City,Texas

Summary

Responsible deli associate offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.

Overview

1
1
year of professional experience

Work History

Deli Associate

Bucee's
06.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Increased deli sales through the effective promotion of featured items and specials.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Assisted in staff training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.

Lifeguard

Moody Gardens Inc
03.2023 - 06.2023
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Texas Connections Academy At Houston
Houston, Tx
06.2023

Skills

  • Cleanliness and Sanitation
  • Proper Food Handling
  • Safe Food Handling Practices
  • Cooking
  • Equipment Safety
  • Register Operations
  • Food Preparations
  • Meat Cutting
  • Customer Engagement
  • Cleaning and Sanitizing
  • Product Sampling
  • Sanitation Practices
  • Safe Food Handling
  • Attention to detail
  • Reliability and punctuality
  • Quality control
  • Order taking accuracy
  • Allergen awareness
  • Weights and Measurements
  • Heavy Lifting
  • Food Safety Standards
  • Customer Service
  • Honesty and Integrity
  • Food Sales and Promotion
  • Resolving Complaints
  • Basic Math
  • Waste Reduction
  • Food Safety and Sanitation
  • Active Listener
  • Traditional Baked Goods
  • Order Taking
  • Ingredient Inspection

Timeline

Deli Associate

Bucee's
06.2023 - Current

Lifeguard

Moody Gardens Inc
03.2023 - 06.2023

High School Diploma -

Texas Connections Academy At Houston
Sophia Nichols