Sophia Nicholson

• Coordinated and executed special events for different internet groups in the community.
• Developed and maintained relationships with local community partners to promote sales.
• Oversaw daily yoga studio operations, ensuring smooth class scheduling.
• Designed and produced brochures, banners, and signs for the yoga studio, special events, and in-store promotions.
• Updated and maintained databases with current information.
• Created and maintained various calendars/schedules, including Outlook.
• Assisted store manager with clerical office tasks.
• Led team on the sales floor and during special events.
• Managed budget.

• Greeted and assisted customers with a friendly attitude.
• Enhanced customer satisfaction through effective and personable problem resolution.
• Maintained organization and multitasked efficiently in a fast-paced environment.
• Maintained positive working relationships with colleagues and superiors.
• Manage the processing of purchase orders and shipment of online orders.
• Maintained accurate inventory records and efficiently processed inventory.
• Educated newly hired staff members on the ins and outs of company policies and operations.

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• Created a welcoming atmosphere by greeting guests
• Sold day passes, memberships, and lockers
• Conducted facility tours.

• Enrolled new clients, increased day pass purchases, and managed punch card transactions
• Managed and coordinated massage reservations, spa facilities, and classes
• Demonstrated proficiency in handling all aspects of POS operations, including opening and closing duties.