Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia O’Malley Heredia

Berkeley Springs

Summary

Offer excellent communication and good judgment skills. Organized and dependable at managing multiple priorities with a positive attitude and have a willingness to take on added responsibilities to meet team goals. Quick learner, fast paced and successful in building relationships with coworkers and patients.

Overview

5
5
years of professional experience

Work History

Direct Assistant

Martins Food Store
01.2022 - Current
  • Demonstrated speed and accuracy.
  • Worked productively with customers to meet requirements and service expectations.
  • Verified each item matched order sheet's description.
  • Consistently met deadlines and goals
  • Answered and managed incoming and outgoing calls while recording messages for office staff.
  • Successfully trained new employees

Childcare Assistant

Saint Joseph Catholic School
08.2023 - 06.2025
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps and changing diapers, and documented daily food, sleep, and diaper changes
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.

Cashier

Martins Food Store
01.2022 - 09.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Crew Shift Leader

Tropical Smoothie Cafe
06.2020 - 10.2021
  • Cross-trained existing employees to maximize team agility and performance
  • Onboarded new employees with training and new hire documentation
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Maximized performance by monitoring daily activities and mentoring team members

Education

High School Diploma -

Musselman High School
Inwood, WV
05.2022

Skills

  • Processing payments
  • Versatile and able to multitask
  • Proficient in Computers
  • Critical thinking
  • Working on team goals
  • Customer care
  • Flexible and Adaptable
  • Planning and Coordination

Timeline

Childcare Assistant

Saint Joseph Catholic School
08.2023 - 06.2025

Direct Assistant

Martins Food Store
01.2022 - Current

Cashier

Martins Food Store
01.2022 - 09.2022

Crew Shift Leader

Tropical Smoothie Cafe
06.2020 - 10.2021

High School Diploma -

Musselman High School

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