Sophia Ostapenko
Camas,WA
Summary
Skilled in beverage preparation and customer service, I enhanced customer satisfaction at Volunteer Work by crafting high-quality coffee beverages and providing exceptional service. At TITE Medical Aesthetics, I excelled in workflow management and friendly interactions, significantly improving the visitor experience. My expertise in problem-solving and team collaboration drives positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Coffee Barista
Volunteer Work
06.2023 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Front Desk Receptionist
TITE Medical Aesthetics
08.2024 - 12.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
Camas High School
Camas, WA06-2024
Skills
- Beverage preparation
- Workplace safety
- Drink customization
- Problem-solving
- Time management
- Friendly and outgoing
- Workflow management
- Customer service
- Team collaboration
- Complex Problem-solving
Languages
Ukrainian
Full Professional
Timeline
Front Desk Receptionist
TITE Medical Aesthetics
08.2024 - 12.2024
Coffee Barista
Volunteer Work
06.2023 - Current
High School Diploma -
Camas High School
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