Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sophia Parko

Westminster,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Self-starter proudly promotes positive educational environments. Offering background working with special needs students.

Overview

5
5
years of professional experience

Work History

Photographer

Lifetouch Portrait Studios
Westminster, CO
01.2024 - Current
  • Set up lighting equipment and adjust camera settings to capture desired images.
  • Consult with clients to understand their needs and preferences for a photo shoot.
  • Review proofs with clients to determine which images should be printed or published.
  • Advise on appropriate poses, props, and backgrounds for each shot taken.
  • Train assistants on proper use of photography equipment and techniques used in the industry.
  • Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
  • Set up camera control equipment, stands and tripods for shoots.

Team Lead & Catering

Panera Bread
Westminster, CO
11.2021 - 10.2022
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Provided support to junior staff during peak periods of workloads.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Rotated through series of different stations based on team needs.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

Hostess & Busser

The Old Spaghetti Factory International Inc.
Westminster, CO
06.2021 - 11.2021
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Resolved any customer complaints or issues quickly and professionally.
  • Assisted servers in bussing tables when needed during busy periods.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Hostess & Food Runner

Outback Steakhouse
Westminster, CO
09.2020 - 04.2021
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Informed servers of any special dietary needs or allergies communicated by customers.

Party Host & Cashier

Urban Air Trampoline and Adventure Park
Westminster, CO
08.2019 - 08.2020
  • Greeted guests and provided them with party information.
  • Organized seating arrangements, decorations, and food supplies.
  • Handled payments made by customers for services rendered during parties.
  • Resolved conflicts between guests or between staff members during events if necessary.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Answered telephone to provide dining information and take reservations.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.

Education

High School Diploma -

Standley Lake High School
Westminster, CO
05-2021

Skills

  • Lighting expert
  • Excellent workflow management
  • Shot Composition
  • Culinary
  • Hospitality
  • Food Safety & Preparation
  • Child Supervision
  • Positive Reinforcement
  • Health and wellness
  • Relationship Building
  • Customer Service
  • Organization and Time Management

Accomplishments

  • Honors Society Student.
  • 2nd Degree Black Belt in TaeKwonDoe.
  • Received Team Lead Position within 5 months of working.
  • ProStart Culinary

Timeline

Photographer

Lifetouch Portrait Studios
01.2024 - Current

Team Lead & Catering

Panera Bread
11.2021 - 10.2022

Hostess & Busser

The Old Spaghetti Factory International Inc.
06.2021 - 11.2021

Hostess & Food Runner

Outback Steakhouse
09.2020 - 04.2021

Party Host & Cashier

Urban Air Trampoline and Adventure Park
08.2019 - 08.2020

High School Diploma -

Standley Lake High School

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Sophia Parko