Sophia Parrondo
Cooper City,FL
Summary
Dynamic Retail Sales Associate with a proven track record at Burlington Coat Factory Department Store, excelling in customer service and money handling. Demonstrated ability to exceed sales targets and enhance customer loyalty through exceptional service and rapport development. Skilled in teamwork and collaboration, consistently volunteered for extra shifts, significantly contributing to team efforts during peak periods. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Burlington Coat Factory Department Store
04.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Cooper City High School
Cooper City, FL05-2026
Skills
- Money Handling
- Customer Service
- Display Setup
- Order Processing
- Professional Appearance
- Rapport development
- Teamwork and Collaboration
- Fitting room maintenance
Timeline
Retail Sales Associate
Burlington Coat Factory Department Store
04.2024 - Current
High School Diploma -
Cooper City High School
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