Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sophia Pena

Salem,OR

Summary

I would consider myself a hardworking and motivated team member with quick and effective customer service skills, which are driven towards fulfilling my responsibilities. I'm passionate about working as a team, while also using constructive and uplifting communication. I indulge in finding new ways to satisfy customers' experiences with a personalized and gratifying service.

Overview

3
3
years of professional experience

Work History

SERVER

Blondzee's Guest House
11.2023 - 05.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Coordinated with kitchen staff to ensure timely delivery of food, enhancing customer satisfaction.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

SERVER

Momiji Japanese Restaurant
05.2023 - 11.2023
  • Provided attentive service and proactively assessed guest needs.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Operated cash register and processed payments from customers.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Maintained speed of service for food orders while minimizing errors and complaints.

SERVER

Thai Cuisine of Salem
08.2022 - 11.2022
  • Food preparation, restocking and bussing tables
  • Consistently provided professional, friendly and engaging service
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

SANDWICH ARTIST

Subway
05.2021 - 07.2021
  • Demonstrated a positive and friendly attitude while greeting and fulfilling the needs of customers
  • Assisted customers in choosing menu items by providing food complementing information.
  • Executed sandwich artistry duties with very low occurrence of errors.

Education

High School Diploma -

SPRAUGE HS
Salem, OR

Skills

  • Table Setting
  • Guest Engagement
  • Performance Improvement
  • Food Safety Understanding
  • Cash Handling
  • Food Station Setup
  • High-Volume Dining
  • Guest Seating
  • Supply Restocking
  • Order Accuracy

References

FORMER COWORKERS

BRITTANI (503)509-7816

THOMAS (971)283-8000

ALEXIS (503)979-6720

FORMER ACIDEMIC ADVISOR

CARL MUCKEN (503)910-1015

Timeline

SERVER

Blondzee's Guest House
11.2023 - 05.2024

SERVER

Momiji Japanese Restaurant
05.2023 - 11.2023

SERVER

Thai Cuisine of Salem
08.2022 - 11.2022

SANDWICH ARTIST

Subway
05.2021 - 07.2021

High School Diploma -

SPRAUGE HS

Similar Profiles

CREATE PROFILE