Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sophia Porter

Sandy Springs,GA

Summary

Dedicated CNA with extensive experience at The Ga Lakes, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through compassionate support and effective communication. Recognized for implementing fall prevention measures, ensuring safety, and fostering a positive healing environment. Committed to maintaining confidentiality and delivering high-quality care.

Overview

2026
2026
years of professional experience

Work History

CNA

The Ga Lakes
2024 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting changes to nursing staff promptly.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Collaborated with healthcare team to develop personalized care plans.
  • Educated patients and families on health management and wellness practices.
  • Supported mobility exercises, enhancing patient independence and recovery.
  • Provided emotional support to patients, fostering a compassionate environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

CNA

Maginoal
2023 - 2025
  • Documented patient observations accurately in electronic health records.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Manager

L&K Store
2022 - 2024
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting changes to nursing staff promptly.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Collaborated with healthcare team to develop personalized care plans.
  • Educated patients and families on health management and wellness practices.
  • Supported mobility exercises, enhancing patient independence and recovery.
  • Provided emotional support to patients, fostering a compassionate environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Supervisor

Ejs Crops
2023 - 2025
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained new team members on equipment usage and operational procedures.
  • Monitored workflow efficiency, identifying areas for process improvement.
  • Coordinated scheduling to optimize labor resources and meet production targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

CNA

Village Park Senior Apartments
2022 - 2024

Georgia

  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

CNA

Assistant Living
2021 - 2023
  • Provided direct patient care, assisting with daily living activities and personal hygiene.
  • Monitored vital signs, reporting changes to nursing staff for timely interventions.
  • Maintained accurate patient records, documenting care delivered and patient responses.
  • Assisted in mobility exercises, promoting physical rehabilitation and overall well-being.
  • Communicated effectively with patients and families, addressing concerns and providing support.
  • Collaborated with multidisciplinary teams to enhance patient care quality and safety.
  • Participated in training sessions, enhancing skills in patient care techniques and safety practices.

Customer Service Representative

Century 21
2016 - 2018
  • Assisted customers in identifying property needs and provided tailored solutions.
  • Handled inbound inquiries, resolving issues efficiently to enhance customer satisfaction.
  • Managed scheduling for property viewings, ensuring timely communication with clients.
  • Maintained up-to-date knowledge of local real estate market trends to offer informed advice.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Cashier Team Lead

Weekend
2015 - 2016
  • Supervised daily cash handling and transaction processes for accuracy and efficiency.
  • Trained team members on customer service best practices and operational procedures.
  • Coordinated scheduling to ensure optimal coverage during peak hours and events.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
  • Developed training materials to improve onboarding processes for new staff members.
  • Led team meetings to communicate goals, updates, and performance expectations effectively.
  • Assisted customers by answering questions and fulfilling requests.

CNA

Able Healthcare
2014 - 2016

CNA my responsibility was caring for residents help them with showings also feeding and changing

Education

High School Diploma -

Minimums Academy
The Bronx, NY
06.2005

Skills

Time management

Accomplishments

My accomplishment was becoming a manager for L& K because I truly really work hard my boss Tasha told me why they decided that I will be the best fit for that position I was happy when your boss noticed that you are doing amazing job

Timeline

CNA

The Ga Lakes
2024 - Current

CNA

Maginoal
2023 - 2025

Manager

L&K Store
2022 - 2024

Supervisor

Ejs Crops
2023 - 2025

CNA

Village Park Senior Apartments
2022 - 2024

CNA

Assistant Living
2021 - 2023

Customer Service Representative

Century 21
2016 - 2018

Cashier Team Lead

Weekend
2015 - 2016

CNA

Able Healthcare
2014 - 2016

High School Diploma -

Minimums Academy
Sophia Porter