Sophia A. Porzio

• Contributed ideas during team meetings which led to new approaches being adopted in ongoing projects successfully increasing project efficiency levels.
• Assisted in designing an AI-powered chatbot, leading to enhanced user experience and increased customer satisfaction.
• Participated in brainstorming sessions to develop creative solutions for challenging problems faced during project implementation stages.
• Developed ideas for AI for feature AI algorithms.

• Built relationships with customers to encourage repeat business.
• Answered customer questions about sizing, accessories, and merchandise care.
• Solved customer challenges by offering relevant products and services.
• Managed inventory to ensure product availability, contributing to uptick in sales.
• Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Managed reservations effectively, optimizing table availability and accommodating guest preferences whenever possible.
• Collaborated with kitchen staff to ensure timely delivery of meals, contributing to positive guest feedback.
• Provided attentive service and proactively assessed guest needs.
• Greeted customers and provided menus upon arrival to dining room.

- Manage livestock and maintained appropriate care for all animals on the farm

- Managed supplies/feed for all farm animals and maintained dietary's needs for daily nutrition

- Monitored daily care and veterinary needs