Sophia Powell
Norfolk,VA
Summary
Dynamic and dedicated professional with a strong ability to maintain a safe and secure environment. Possesses a comprehensive understanding of water safety protocols and emergency response techniques, complemented by exceptional leadership and communication skills. Committed to creating a safe and enjoyable experience for all patrons, ensuring their well-being while fostering a positive atmosphere. Proven track record in effectively managing safety operations and enhancing customer satisfaction in high-pressure settings.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Sales Associate role.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Lifeguard Manager
Millennium Management
Fairfax, VA
05.2024 - 08.2026
- Supervised daily pool operations, ensuring adherence to safety protocols and guidelines.
- Trained and mentored lifeguard staff on emergency response techniques and customer service skills.
- Conducted regular safety drills to maintain preparedness for various aquatic emergencies.
- Monitored pool area for hazards, facilitating timely resolution of safety concerns.
Sales Associate
Five Below
Fairfax Station, VA
11.2025 - 05.2026
- Assisted customers in finding products to enhance shopping experience.
- Maintained organized sales floor and ensured product displays were visually appealing.
- Processed transactions accurately at point-of-sale terminals.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Swim Instructor
Burke Swim and Racquet
Burke, VA
08.2023 - 05.2026
- Developed personalized swim lesson plans to accommodate diverse skill levels.
- Instructed groups of all ages in swimming techniques and water safety practices.
- Monitored student progress and provided constructive feedback to enhance performance.
- Organized and led swimming clinics, fostering a positive learning environment.
Education
High School Diploma -
South County High School
Fairfax, VA06-2026
BBA - Business Administration And Management
Old Dominion University
Norfolk, VA12-2029
Skills
- Team management
- Scheduling coordination
- Customer service
- Time management
- Problem-solving skills
- Exceptional customer service
- Teamwork and collaboration
- Decision-making
- Emergency response
- Crisis management
- Certified in CPR/AED
Certification
- CPR/AED, American Red Cross - Date completed: 4/1/2026 Valid until: 4/1/2026
- Pool Operator License, MPM Pools, Date completed: 8/11/2025 Valid until: 8/11/2027
Timeline
Sales Associate
Five Below
11.2025 - 05.2026
Lifeguard Manager
Millennium Management
05.2024 - 08.2026
Swim Instructor
Burke Swim and Racquet
08.2023 - 05.2026
High School Diploma -
South County High School
BBA - Business Administration And Management
Old Dominion University