Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Prischmann

Fargo,ND

Summary

As a Server, I bring skills in order management, payment processing, and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. And a motivated Barista with a engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

CRAVE
01.2023 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

04.2022 - 09.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Server

10.2021 - 01.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

09.2021 - 12.2021
  • Developed warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

High School Diploma -

Kennedy High School
Fergus Falls, MN
05.2021

Skills

  • Menu Memorization and Presentation
  • Special Requests and Substitutions
  • Team Player
  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Order Accuracy and Delivery
  • Transactions and Cash Handling
  • Bilingual ( English and French)
  • Able to Lift 30 Pounds
  • Exceptional customer service

Timeline

Server

CRAVE
01.2023 - 03.2024

Barista

04.2022 - 09.2022

Server

10.2021 - 01.2022

Server

09.2021 - 12.2021

High School Diploma -

Kennedy High School

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Sophia Prischmann