Sophia Roberts
Irvine,CA
Summary
Experienced People Operations Manager with expertise in HRIS integration and recruitment team oversight. Proven in designing and implementing efficient onboarding processes for exceptional employee experiences. Skilled at leveraging technology for streamlined HR operations, engagement enhancement, and continuous improvement. Demonstrated success in driving productivity, ensuring compliance, and improving employee satisfaction through strategic HR initiatives. Adept at fostering inclusive workplace cultures and supporting global market expansion.
Overview
6
6
years of professional experience
Work History
People Operations Manager
TAE Technologies
Irvine, CA
01.2023 - 06.2024
- Assisted in monitoring candidate pipelines for global offices, working closely with recruitment teams to streamline the hiring process across both technical and non-technical roles.
- Designed and oversaw an onboarding initiative that enhanced the new employee experience through the integration of HR policies and a streamlined orientation process.
- Maintained responsibility for managing HRIS (UKG/Kronos), guaranteeing the accuracy of data tracking and reporting while providing support for daily HR operations.
- Conducted surveys to gather feedback, contributing towards improved team retention.
- Supported ISO 9001 compliance efforts by collaborating with the quality team to standardize HR policies and procedures.
- Analyzed employee data to identify trends in turnover, engagement, and job satisfaction.
- Managed employee relations issues such as grievances, complaints, or disputes.
- Assisted in developing compensation plans that align with organizational goals and objectives.
- Provided guidance to managers regarding best practices in recruiting, hiring, training, coaching, and development of staff members.
- Reviewed resumes, conducted phone screenings, interviewed candidates, checked references, and made hiring decisions based on qualifications.
- Oversaw and assessed performance evaluations in UKG.
HR Coordinator
TAE Technologies
Irvine, CA
01.2023 - 04.2023
- Coordinated recruitment activities, managing interviews, referrals, and candidate documentation.
- Conducted background checks as part of the onboarding process.
- Worked with HR specialists to optimize benefits administration and ensure the accuracy of employee documentation.
- Crafted compelling presentation materials catering to the needs of different departments, such as HR and accounting.
- Partnered with marketing department and CHRO to launch a successful newsletter 'OneTAE'.
HR Manager & Office Manager
Mike Moser Studio
Los Angeles, CA
01.2021 - 01.2022
- Conducted interviews to select designers aligning with Mike Moser Studio culture. Evaluated candidates and reviewed their portfolios and social media.
- Organized weekly luncheons to enhance employee retention and cultivate a favorable work atmosphere.
- Implemented and leveraged ADP HRIS system resulting in enhanced efficiency of payroll automation.
- Enhanced employee relations by resolving conflicts and providing HR policy guidance.
- Streamlined logistics for executive schedules and travel arrangements.
- Maintained strict adherence to privacy regulations while managing confidential HR data.
Teacher
Irvine Montessori
Irvine, CA
01.2019 - 01.2020
- Managed daily classroom operations, ensuring conformance to licensing and school standards simultaneously supporting children's developmental needs.
- Conducted personalized assessments and devised customized development plans to enhance the educational advancement of every student.
- Supported ESL preschool children in developing their English language abilities.
Skill Development Therapist
Abilities Unlimited
Los Angeles, CA
01.2018 - 01.2019
- Created and managed customized schedules for individuals with intellectual disabilities, facilitating their engagement in community initiatives like Meals on Wheels.
- Facilitated the engagement of clients in volunteer work by delivering food to elderly individuals, promoting community involvement and enhancing skill development.
- Conducted interview preparation and behavior management training to enhance clients' employment readiness and social skills.
- Supported the development of vocational and social skills through personalized coaching.
Business Operations Administrator
IPA Physio
Irvine, CA
01.2020
- Managed recruitment processes encompassing job postings, candidate screening, and interview coordination to guarantee adherence to labor laws.
- Led onboarding and orientation for new employees, facilitating a seamless transition while upholding company policies.
- Managed insurance claims and patient billing operations to ensure accurate processing in compliance with industry standards.
- Successfully improved brand visibility and engagement by effectively managing the company's social media presence across multiple platforms.
- Organized professional development training to support the certification and growth of physical therapists.
Education
Master of Science in Human Resources -
Bachelor of Arts in Linguistics -
Skills
- Holistic Hiring Process
- Workforce Strategy Alignment
- Employee Relations & Engagement
- HR Operations & Compliance
- Onboarding & Training Programs
- Performance Management
- HRIS & ATS Management
- Data-Driven HR Solutions
- Policy Development & Implementation
- Cross-functional Collaboration
Additional Accomplishments
- Early Childhood Education Certification, UCLA Extension
- Student Ambassador, Pepperdine Graziadio Business School
Timeline
People Operations Manager - TAE Technologies
01.2023 - 06.2024
HR Coordinator - TAE Technologies
01.2023 - 04.2023
HR Manager & Office Manager - Mike Moser Studio
01.2021 - 01.2022
Business Operations Administrator - IPA Physio
01.2020
Teacher - Irvine Montessori
01.2019 - 01.2020
Skill Development Therapist - Abilities Unlimited
01.2018 - 01.2019
Pepperdine Graziadio Business School - Master of Science in Human Resources,
University of California, Santa Cruz - Bachelor of Arts in Linguistics,
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