Sophia Rodriguez
Phoenix,AZ
Summary
Dynamic sales professional with a proven track record at Boondocks Food And Fun, excelling in relationship management and upselling strategies. Recognized for enhancing customer satisfaction and driving sales through effective product displays and mentorship. Committed to achieving targets while adapting quickly to fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Closer
High Ticket
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate Supervisor
Boondocks Food And Fun
06.2021 - 12.2024
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
Sales Associate
Palm Beach Tan
11.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Business
ASU
1151 S Forest Ave, Tempe, AZ03-2027
High School Diploma -
Cherokee Trail High School
25901 E Arapahoe Rd, Aurora, CO 8001604-2024
Skills
- Data collection
- Target achievement
- Objection handling
- File management
- Relationship management
- Upselling strategies
- Social selling
Accomplishments
I have
- Managed 6 opportunities per month.
- Achieved closer roll through effectively investing into a menteroshipmentorship
Certification
- CNA - Certified Nursing Assistant
- CSP - Certified Sales Professional
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Closer
High Ticket
04.2025 - Current
Sales Associate
Palm Beach Tan
11.2023 - 08.2024
Sales Associate Supervisor
Boondocks Food And Fun
06.2021 - 12.2024
Bachelor of Science - Business
ASU
High School Diploma -
Cherokee Trail High School
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