Sophia Rodriguez
PLACENTIA,CA
Summary
Motivated communications student pursuing a career in public relations and marketing, equipped with hands-on experience in community outreach, social media engagement, customer relations, and team leadership. Proven ability to cultivate relationships that drive brand growth and enhance customer experiences in fast-paced environments. Passionate about leveraging visionary strategies to connect with diverse audiences and foster meaningful engagement. Committed to contributing fresh perspectives and creative solutions to elevate brand visibility and impact.
Overview
7
7
years of professional experience
Work History
Marketing Coordinator
i9 Sports, Central Orange Coast
09.2025 - Current
- Increasing community engagement through outreach at local events, schools, and businesses.
- Building relationships with schools, youth organizations, and community partners to drive enrollment.
- Following up with prospective members, improving registration conversion rates
- Creating and posting engaging content on social media platforms such as Instagram and Facebook.
- Supporting seasonal promotions and tracking engagement results.
- Increased registrations by 183% since the season I started.
- 124% increase in social media following
- Maintaining positive relationships with families and addressing customer concerns to improve member satisfaction.
- Collaborated with cross-functional teams to align marketing initiatives with organizational goals.
Account Coordinator
Titan Public Relations
02.2026 - 05.2026
- Created graphics for a non-profit organization about their history, why they do what they do, and highlight the services they offer to post on their social media platforms.
- Provide them with templates that we create for them to utilize after our term is done.
- The non-profit organization that my team and I worked with is Monkey Business Cafe. Monkey Business cafe is located in Fullerton, they're a restaurant that is operated by Hart Community Homes. The cafe provides training, mentorship, and employment to foster care and at-risk youth.
- Increased social media engagement by 10%
- Coordinated client communications to enhance relationship management and project alignment.
Kitchen Lead, Service Specialist
Raising Canes
08.2021 - Current
- Led kitchen operations to maintain food quality and efficiency during high-volume shifts
- Trained and supported team members, improving the speed and consistency of service
- Built lasting relationships/connections with guests and was able to meet their needs before they even asked.
- Implemented training programs that improved team performance and service speed.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Assisted in hiring decisions for new kitchen staff members based on experience, skill set alignment, and cultural fit within the existing team dynamic.
- Mentored junior team members, providing guidance on best practices in cooking techniques, plating, and presentation.
Hostess/Waitress
IHOP
07.2019 - 12.2020
- Delivered high-quality customer service by anticipating guests' needs, contributing to a fast-paced and positive dining experience.
- Collaborated with servers and kitchen staff to enhance service delivery.
- Trained new employees on customer service standards and operational procedures.
- Resolved guest complaints promptly, maintaining satisfaction and loyalty.
- Monitored dining area for cleanliness and organization, supporting restaurant standards.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Bachelor's Degree - Communications, Concentration in Public Relations
Cal State Fullerton
Fullerton, California05-2026
Associate's Degree - psychology
Santa Ana College
Santa Ana, California06-2024
High School Diploma -
Segerstrom High School
Santa Ana, California06-2021
Skills
- Marketing & Communications
- Community Outreach
- Digital marketing
- Content Creation
- Relationship building
- Client Relationship Management
- Planning and coordinating
- Team Leadership
- Problem Solving
- Active Listening
- Time Management
- Social media strategy
- Canva
- Microsoft Office
- Google Workspace
- Instagram/Facebook Analytics
- Beginner Adobe Skills
Languages
English (native)
Spanish (fluent)
Timeline
Account Coordinator
Titan Public Relations
02.2026 - 05.2026
Marketing Coordinator
i9 Sports, Central Orange Coast
09.2025 - Current
Kitchen Lead, Service Specialist
Raising Canes
08.2021 - Current
Hostess/Waitress
IHOP
07.2019 - 12.2020
Associate's Degree - psychology
Santa Ana College
Bachelor's Degree - Communications, Concentration in Public Relations
Cal State Fullerton
High School Diploma -
Segerstrom High School