Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Motivation Lead
WCCW
Gig Harbor, Washington
04.2024 - 06.2026
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Achieved cost-savings by developing functional solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Recognized by management for providing exceptional customer service.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
QA Specialist
Express Staffing Agency
Tacoma, Washington
06.2020 - 08.2022
Collaborated with cross-functional teams to identify and resolve defects.
Developed and maintained detailed documentation for testing processes.
Participated in peer reviews of test plans and test cases developed by other team members.
Assisted in training new staff on QA procedures and tools.
Contributed ideas for improvement in existing QA processes based on industry best practices.
Ensured compliance with applicable regulations regarding software development lifecycle.
Determined training needs of staff and organized training interventions to achieve quality standards.
Consulted with management and personnel to educate on QA standards.
Attended regular meetings with cross-functional teams to discuss project progress updates.
Education
Style Maters
Longview, WA
07-2026
GED
Sacramento, CA
Skills
Project management
Client engagement
Process improvement
Quality assurance
Technical troubleshooting
Documentation management
Team collaboration
Motivational techniques
Disclaimer
The Department of Licensing certifies that this document was mailed via U.S. post office on 15-Nov-2022 to the person named herein at the address shown, which is the last known address of record with the Department. Skip a trip - go online www.dol.wa.gov We are committed to providing equal access to our services. For information visit dol.wa.gov/access. (TDD/TTY call 711).
Notice of Suspension
The Department of Licensing certifies that this document was mailed via U.S. post office on 15-Nov-2022 to the person named herein at the address shown, which is the last known address of record with the Department. Skip a trip - go online www.dol.wa.gov We are committed to providing equal access to our services. For information visit dol.wa.gov/access. (TDD/TTY call 711).
Administrative Review Request
The Department of Licensing certifies that this document was mailed via U.S. post office on 15-Nov-2022 to the person named herein at the address shown, which is the last known address of record with the Department. Skip a trip - go online www.dol.wa.gov We are committed to providing equal access to our services. For information visit dol.wa.gov/access. (TDD/TTY call 711).
<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform
<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.