Summary
Overview
Work History
Education
Skills
Disclaimer
Notice of Suspension
Administrative Review Request
Timeline
Generic

SOPHIA MICHELLE ROSES

TACOMA,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Motivation Lead

WCCW
Gig Harbor, Washington
04.2024 - 06.2026
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

QA Specialist

Express Staffing Agency
Tacoma, Washington
06.2020 - 08.2022
  • Collaborated with cross-functional teams to identify and resolve defects.
  • Developed and maintained detailed documentation for testing processes.
  • Participated in peer reviews of test plans and test cases developed by other team members.
  • Assisted in training new staff on QA procedures and tools.
  • Contributed ideas for improvement in existing QA processes based on industry best practices.
  • Ensured compliance with applicable regulations regarding software development lifecycle.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Consulted with management and personnel to educate on QA standards.
  • Attended regular meetings with cross-functional teams to discuss project progress updates.

Education

Style Maters
Longview, WA
07-2026

GED
Sacramento, CA

Skills

  • Project management
  • Client engagement
  • Process improvement
  • Quality assurance
  • Technical troubleshooting
  • Documentation management
  • Team collaboration
  • Motivational techniques

Disclaimer

The Department of Licensing certifies that this document was mailed via U.S. post office on 15-Nov-2022 to the person named herein at the address shown, which is the last known address of record with the Department. Skip a trip - go online www.dol.wa.gov We are committed to providing equal access to our services. For information visit dol.wa.gov/access. (TDD/TTY call 711).

Notice of Suspension

The Department of Licensing certifies that this document was mailed via U.S. post office on 15-Nov-2022 to the person named herein at the address shown, which is the last known address of record with the Department. Skip a trip - go online www.dol.wa.gov We are committed to providing equal access to our services. For information visit dol.wa.gov/access. (TDD/TTY call 711).

Administrative Review Request

The Department of Licensing certifies that this document was mailed via U.S. post office on 15-Nov-2022 to the person named herein at the address shown, which is the last known address of record with the Department. Skip a trip - go online www.dol.wa.gov We are committed to providing equal access to our services. For information visit dol.wa.gov/access. (TDD/TTY call 711).

Timeline

Motivation Lead

WCCW
04.2024 - 06.2026

QA Specialist

Express Staffing Agency
06.2020 - 08.2022

Style Maters

GED
SOPHIA MICHELLE ROSES