Sophia Roskovich
Summary
Seasoned professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer excellence, and staff coaching. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Bed Bath & Beyond
11/ - 06.2022
- Plan stock rotations according to seasons and sales performance.
- Model and provide customer service by greeting and engaging while responding to their needs, inquiries and concerns.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Merchandise Team Lead
Macy's
11/ - 11.2015
- Achieved 4% growth in the Ladies Shoe Dept, out trending the district.
- Initiated and coordinated cross-sell training, special events within the dept partnering with vendor reps to drive sales and exceptional customer service.
- Responsible for driving sales and profits through strategic and compelling merchandise placement and operational excellence.
- Recognized for exceptional merchandising standards and execution of the holiday set up by district leadership team during quarterly visits.
- Increased customer satisfaction through effective team management and superior product knowledge.
Pricing and Signing Specialist
Blains Farm & Fleet
07.2022 - Current
- Developed comprehensive reports for management, detailing price analysis and recommendations for future decisions.
- Implemented new pricing structures, leading to increased profitability and competitiveness in the market.
- Optimized inventory control procedures through close monitoring of product availability and accurate updating of pricing information.
- Maximized revenue through effective management of promotional pricing strategies.
- Ensured compliance with all relevant regulations by staying up-to-date on industry standards and best practices concerning pricing and signage.
- Maintained accurate product signage throughout the store, ensuring clear communication of prices to consumers.
Education
High School Diploma -
Westland High School
Galloway, OH1997
Skills
- Customer engagement
- Assessing employee performance metrics
- Talent acquisition and assessment
- Organizational strategy development
- Professional development
- Product placement expertise
- Inventory oversight
- Revenue growth methods
References
References Upon Request
Timeline
Pricing and Signing Specialist
Blains Farm & Fleet
07.2022 - Current
Assistant Store Manager
Bed Bath & Beyond
11/ - 06.2022
Merchandise Team Lead
Macy's
11/ - 11.2015
High School Diploma -
Westland High School
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