SOPHIA ROYBAL
Corona,USA
Summary
Accomplished professional with a proven track record at EU Designs, excelling in trim sourcing and developments. Demonstrated adaptability and initiative by refining design presentations and product collections. Skilled in project support and brand development, with a goal-oriented mindset that enhances team performance and drives success. Proficient in Excel, Adobe, and effective communication.
Overview
5
5
years of professional experience
Work History
Internship
EU Designs
Corona, CA
04.2024 - Current
- Experienced in product knowledge and career-specific procedures and systems
- Developed strong organizational and time-management skills by completing multiple tasks to meet deadlines.
- Demonstrated ability to take initiative and work independently on assigned projects.
- Utilized strong written communication skills, requested samples from suppliers, and documented inventory in Excel.
- Collaborated with team members to refine design presentations for clients.
- Participated in client meetings to gather feedback on design proposals.
Front Desk Night Auditor
Hilton
Corona, California
12.2021 - 03.2024
- Provided professional customer service, resolving guest complaints efficiently to ensure customer satisfaction.
- Balanced accounts receivable ledger for end-of-day reporting.
- Processed guest payments accurately using the property management system and other software applications.
- Compiled data for daily reports, including occupancy figures, revenues, and house counts.
- Assisted in training new staff on front desk procedures and customer service standards.
Assistant Manager
Lids
Lake Elsinore, California
10.2022 - 09.2023
- Trained new employees in product knowledge, embroidery machine use, customer service protocols, cash handling procedures, and safety regulations.
- Implemented visual merchandising standards to enhance product displays.
- Collaborated with management to develop promotional strategies and events.
- Facilitated team meetings to promote communication and share best practices.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
Sales Associate
GUESS Factory
Lake Elsinore, CA
06.2020 - 10.2020
- Worked with sales team members to achieve group targets.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection and provided styling advice.
- Maintained merchandise displays to enhance visual appeal and organization.
- Educated customers about promotions and loyalty programs effectively.
- Contributed to store cleanliness by organizing fitting rooms and sales floor areas.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Certification - Business in Fashion
Parsons School of Design
Online08-2023
Associate in Arts (A.A.) - Fashion Design
FIDM
Los Angeles05.2022
Skills
- Detail-oriented
- Adaptability
- Multitasking / Time Management
- Communication
- Assistant management
- Project Support
- Brand development
- Adobe Illustrator
Languages
Spanish, Intermediate
Extracurricular Activities
Fashion Club President
Timeline
Internship
EU Designs
04.2024 - Current
Assistant Manager
Lids
10.2022 - 09.2023
Front Desk Night Auditor
Hilton
12.2021 - 03.2024
Sales Associate
GUESS Factory
06.2020 - 10.2020
Certification - Business in Fashion
Parsons School of Design
Associate in Arts (A.A.) - Fashion Design
FIDM
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