Summary
Overview
Work History
Education
Skills
Timeline
Server

Sophia Rozycki

Fort Worth,Texas

Summary

Proactive and results-oriented professional with a proven track record at Shady Oaks Country Club, excelling in guest engagement and team collaboration. Leveraged exceptional customer service and hospitality expertise to enhance satisfaction and streamline operations. Demonstrated leadership by fostering team growth and efficiently managing resources, showcasing a strong work ethic and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Server

Shady Oaks Country Club
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Private Nanny

Angela Wright
05.2023 - 08.2023
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

Shift Leader

Purely Pressed
03.2021 - 09.2021

Diligent Food Service worker with successful history in customer service settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.


  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.


Education

Bachelor of Science - Communication Studies

Texas Christian University
Fort Worth, TX
05-2026

Skills

  • Exceptional customer service
  • Guest engagement
  • Team collaboration
  • Strong work ethic
  • Hospitality service expertise
  • Service prioritization

Timeline

Server

Shady Oaks Country Club
06.2024 - 08.2024

Private Nanny

Angela Wright
05.2023 - 08.2023

Shift Leader

Purely Pressed
03.2021 - 09.2021

Bachelor of Science - Communication Studies

Texas Christian University
Sophia Rozycki