Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Ruah Ferst

Helena,MT

Summary

Talented Social Worker License Candidate (SWLC) adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in high stress environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives.

Overview

4
4
years of professional experience

Work History

Photographer & Videographer

Mythic Media
05.2023 - Current
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Photographed high-quality images for various print and digital projects.

Case Manager/Therapist Internship

Frontier Psychiatry
10.2022 - 05.2023
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Case Manager/Paid Internship

The Friendship Center of Helena
09.2021 - 07.2022
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.

Scheduling Coordinator/Media Coordinator

Gold Leaf Physical Therapy
07.2020 - 03.2022
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.

Education

Master of Social Work -

Carroll College
Helena, MT
2023

Bachelor of Anthrozoology - Psychology

Carroll College
Helena, MT
2020

Associate of Arts - Natural Horsemanship

University of Montana Western
Dillon, MT
2015

Skills

  • Skills and Abilities
  • Communications
  • Event planning
  • Proficiency in social media marketing (Instagram, Facebook, Canva, Spotify, TikTok, Pinterest) and website creation
  • Proficiency in Microsoft Office Suite
  • Email and Telephone Etiquette
  • Individualized Counseling
  • Performance Tracking
  • Health History Documentation
  • Case Management
  • Community Outreach
  • Group Therapy
  • Client Relations
  • Intervention Planning
  • Crisis Intervention
  • Progress assessments
  • Motivational Interviewing
  • Behavior Modification
  • DBT Techniques
  • CBT Techniques
  • Psychodynamic Therapy

Timeline

Photographer & Videographer

Mythic Media
05.2023 - Current

Case Manager/Therapist Internship

Frontier Psychiatry
10.2022 - 05.2023

Case Manager/Paid Internship

The Friendship Center of Helena
09.2021 - 07.2022

Scheduling Coordinator/Media Coordinator

Gold Leaf Physical Therapy
07.2020 - 03.2022

Master of Social Work -

Carroll College

Bachelor of Anthrozoology - Psychology

Carroll College

Associate of Arts - Natural Horsemanship

University of Montana Western
Sophia Ruah Ferst