Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sophia Russo

Syracuse,NY

Summary

As a Senior in college I am a Bartender and Social Media Manager with proven experience creating compelling digital content, analyzing engagement metrics, and driving brand growth for hospitality, tech, and legal industries. Skilled in developing audience-focused strategies, fostering online communities, and boosting customer traffic through targeted promotions and engaging campaigns. Microsoft Certified, with a strong foundation in digital tools and analytics. Background spans social media management, marketing, customer service, and healthcare, showcasing adaptability, attention to detail, and the ability to thrive in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Social Media Manager

Surf City Enterprises
06.2025 - Current
  • Analyzed engagement metrics to refine content and improve audience targeting.
  • Created compelling content tailored for diverse audiences on the social media channels.
  • Managed community interactions, fostering positive relationships with followers and influencers.
  • Created and scheduled engaging social media content highlighting promotions, events, and food specials to drive customer traffic and increase in-house sales.
  • Boosted engagement rates with the creation of compelling and visually appealing content.

Bartender

Surf City Enterprises
11.2023 - Current
  • Provided excellent customer service by promptly addressing guest inquiries and requests.
  • Prepared and served beverages in accordance with standard recipes and safety guidelines.
  • Maintained cleanliness of the bar area, ensuring compliance with health regulations.
  • Assisted in inventory management by monitoring stock levels and reporting shortages.
  • Assisted my boss in any help he needs throughout the night to make sure our team is on track
  • Adapted quickly to fast-paced environment while maintaining attention to detail in service delivery.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Sold menu items to customers, driving up per sale revenues and maximizing profits.

Social Media Ambassador for What's App

OnCampus Nation
08.2025 - 10.2025
  • Developed engaging social media content to enhance brand visibility and audience interaction.
  • Boosted user engagement by responding to comments, messages, and inquiries in a timely manner.
  • Increased brand awareness by creating and posting engaging content on social media platforms.
  • Hosted in-person events, distributed merchandise, and engaged with attendees by providing brand information to increase awareness and visibility.
  • Analyzed social media analytics to optimize content and boost audience engagement.

Marketing Intern

DeFrancisco & Falgiatano Law Firm
09.2024 - 12.2024
  • Answered and documented client phone calls, recording case details with accuracy and confidentiality.
  • Drafted and edited legal marketing articles to enhance the firm’s website visibility and SEO presence.
  • Assisted with office organization and administrative tasks to support daily operations.
  • Observed depositions to gain firsthand exposure to legal procedures and case strategy.
  • Collaborated directly with the firm’s owner to gain insight into managing and operating a law practice while balancing legal and business responsibilities.
  • Collaborated with team members to create effective email marketing campaigns, driving customer outreach.

Medical Assistant

Medspa Solutions
01.2020 - 01.2021
  • Administered patient assessments and documented medical histories in electronic health record systems.
  • Assisted physicians with examinations and procedures, ensuring patient comfort and safety.
  • Managed scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
  • Monitored inventory levels of medical supplies, facilitating timely reorders to maintain stock availability.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Education

Bachelor of Science - Business Marketing And Management

Syracuse University
Syracuse, NY
06-2026

High School Diploma -

Christian Brothers Academy
Syracuse, NY
06-2022

Skills

  • Social media management
  • Photo and video editing
  • Teamwork and collaboration
  • Verbal and written communication
  • Critical thinking
  • Problem-solving
  • Attention to detail
  • Positive attitude
  • Community engagement
  • Interpersonal skills
  • Strategic planning
  • Excellent multitasking
  • Microsoft Excel certifed

Affiliations

  • Phi Sigma Sigma

Certification

Microsoft Excel Certification

Timeline

Social Media Ambassador for What's App

OnCampus Nation
08.2025 - 10.2025

Social Media Manager

Surf City Enterprises
06.2025 - Current

Marketing Intern

DeFrancisco & Falgiatano Law Firm
09.2024 - 12.2024

Bartender

Surf City Enterprises
11.2023 - Current

Medical Assistant

Medspa Solutions
01.2020 - 01.2021

Bachelor of Science - Business Marketing And Management

Syracuse University

High School Diploma -

Christian Brothers Academy

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