Summary
Overview
Work History
Education
Skills
Websites
Timeline
SalesAssociate

Sophia Sardella

Phoenix,AZ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Newborn Nanny

Busy Bees
Phoenix, AZ
04.2021 - Current
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.

Lead Sales Associate

Grand Canyon University
Phoenix, AZ
09.2020 - Current
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.


Restaurant Lead

Burger & Cream
Auburn , CA
06.2015 - 12.2020
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Led and directed team members on effective methods, operations and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.


Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix AZ
04.2023

Skills

  • Policy Development and Enforcement
  • Human Resources Oversight
  • Business Leadership
  • Performance Monitoring and Evaluation
  • Problem Anticipation and Resolution
  • Originality and Creativity
  • Management Training
  • Sales and Promotions
  • Pricing and Labeling
  • Staff Training
  • Building Customer Relationships and Loyalty

Timeline

Newborn Nanny

Busy Bees
04.2021 - Current

Lead Sales Associate

Grand Canyon University
09.2020 - Current

Restaurant Lead

Burger & Cream
06.2015 - 12.2020

Bachelor of Science - Business Management

Grand Canyon University

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Sophia Sardella