Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Schmoll

Winona,MN

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Laborer

Innovative Stucco
06.2022 - 08.2023
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Utilized construction tools and machinery to effectively complete job site projects.

Childcare Aid

Seeds Of Grace Childcare
03.2020 - 05.2022
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Set up playroom and childcare areas for safety and cleanliness.
  • Documented and reported behavior issues or accidents to parents, minimizing future problems.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Encouraged child involvement in classroom experiences and group interaction.

Crew Member

McDonald's
01.2018 - 08.2021
  • Worked front counter, drive-thru, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Communicated with over 200 customers daily
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.

Education

Bachelor of Science - Exercise Science

Winona State University
Winona, MN
05.2026

Skills

  • Heavy Lifting
  • Guest Inquiries
  • Cash Counting Machine Operations
  • Customer Needs Assessments
  • Credit and Cash Transactions
  • Positive Reinforcement Methods

Timeline

Laborer

Innovative Stucco
06.2022 - 08.2023

Childcare Aid

Seeds Of Grace Childcare
03.2020 - 05.2022

Crew Member

McDonald's
01.2018 - 08.2021

Bachelor of Science - Exercise Science

Winona State University

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Sophia Schmoll